Do you know, according to SalesforceBen key findings, more than 150,000 customers of Salesforce have adopted its technology, and a substantial 86% of these users have chosen to install an app from Salesforce’s AppExchange platform?
The stats show AppExchange apps’ usefulness in upgrading Salesforce and making it suitable for specific operations.
Regarding business communication, if you’re all set to upscale your Salesforce communication with texting, that’s the best thing you could do with Salesforce. But how will you find the one for you when thousands of texting solutions are in front of you to explore?
When you head to find an SMS app on AppExchange, you’ll be overwhelmed by the plethora of texting apps available there.
Consequently, you could end up choosing the wrong Salesforce texting solution for your firm, losing tons of money.
We understand choosing the right solution can be daunting, and with so many options out there, it’s easy to fall into the trap of analysis paralysis. But fear not; we are here to help you cut through the noise and find the perfect SMS solution for your business needs.
In this blog, we’ll provide tips and tricks to simplify your decision-making process and ensure you’re equipped with all the necessary information to make an informed choice.
So, let’s say goodbye to analysis paralysis and start finding the right SMS solution for you!
Choosing the Best SMS app on AppExchange
Dig Deeper into the App’s Detail
If you’re like most people, you’d probably spend a fair amount of time browsing through AppExchange, looking for that perfect SMS app on AppExchange to help streamline your business processes. To cut back on searching time, start with the app’s description.
Think of the app description as your tour guide, taking you on a journey through the app’s features and functionalities.
It’s the perfect way to get a sneak peek of what you can expect from an app before you hit that “Get It Now” button. Without knowing about an app, you might end up getting an unfit app for your business.
But fear not because the app description has got your back. It’s the foremost thing you should look at in an AppExchange app listing because it gives you a clear understanding of what you’ll be getting in the app. It helps you understand what benefits you can reap using a particular app for your business.
Check the App’s Pricing
Evaluating an app’s pricing is crucial when considering a texting app on AppExchange.
Every firm sets some budget to meet its requirements. So, before choosing an app, you have to ensure that you can afford an app.
For this, you need to check if the app is free or paid. Also, you can figure out if the capabilities you are getting in an app are worth investing in.
With this approach, you can make the best purchase on a budget.
Find if an App is Upgraded Frequently
Have you ever wondered how Salesforce AppExchange apps are packaged?
Well, wonder no more because there are two types of packages: managed and unmanaged.
Let’s start with managed packages. These apps are upgradable, which means that their providers can release new versions of the app with improvements and added features. This is great news for users because they can expect better performance and functionality over time.
And the best part? You don’t have to worry about managing the app- the providers care for everything!
On the other hand, unmanaged packages are not upgradeable. This means you must stick to the current version once you install an app.
So, next time you browse the SMS app on AppExchange, keep an eye out for those managed packages!
Keep an Eye on What Others Say
When it comes to choosing the best Salesforce texting app on AppExchange for your business, knowing other user experiences is essential.
This you do with the help of reviews and ratings. They provide valuable insights into an app’s performance and can help you make informed purchase decisions.
According to the PowerReviews report, reviews are read by over 99.9% of customers while shopping online.
That’s how important reviews are.
The more ratings an app has, the better it is! how well the app performs and how useful it is for other users; this is something you can figure out by going through ratings.
The strengths and weaknesses of an app are valuable information you can get through reviews. Also, you can understand what users like and dislike about an app, based on which you can choose.
Check the Launch Date of an SMS app on AppExchange
When it comes to choosing the best Salesforce SMS app on AppExchange for your business, app age is an important factor to consider.
Older apps have been around for longer and have a proven track record of success; newer apps can be less trustworthy and effective.
Apps prevailing in the market longer indicate their good performance because the app’s survival is tough without good performance.
Older apps have already undergone years of development and refinement, which makes them more reliable. Also, when app developers have more time, they can focus on addressing bugs, fixing errors, and optimizing the app’s features and functionality to meet the needs of their users.
Additionally, older apps are well-established in the market. This indicates that many users have tried and tested the app and received positive feedback and reviews which adds security and peace of mind.
Get the SMS app on AppExchange You’re Looking For without a Second Thought
With a plethora of apps available on AppExchange, choosing the right one for your business can be a daunting task and can create confusion. However, there are certain key factors to consider before making a purchase decision.
By knowing the right approach to finding an SMS app on AppExchange, you can be more clear while hunting the app and prioritize factors that matter to make the right decision.
It saves you time and effort. Plus, it makes it easy for you to get the one you are looking for, weeding out the possibility of choosing the wrong app. To learn about one such app on AppExchange with ratings close to five stars, get in touch with our experts at sales@360smsapp.com or contact us here.