Initiate and Automate Multiple 2-way Conversations Communication at scale is the most common business activity that organizations often deal with. But the task becomes more challenging when agents have to get into multiple 2-way conversations simultaneously. On the one hand, two-way communication helps to reduce the counts on incoming inquiries….
SMS Marketing
Marketing Cloud and SMS: Best Practices for Effective Salesforce SMS Marketing Text messages have become the first choice of marketers to catch audiences on their hand-held devices. No matter whether they are on the move or sitting and chatting with friends, SMSes have made it feasible to connect with prospects…
Texting Automation: Eliminate manual intervention for text conversations Understanding text Automation In recent years there’s been an exponential rise in demand for texting automation processes and a decline in manual handling of workflows across industry. The benefits of automated texting, though unprecedented, wash away as soon a manual intervention is…
iText- Automate intelligent text and actions for any industry In a world where customer interest changes overnight, the incorporation of automation in workflows seems like a necessity for exponential business growth. Thus, understanding the dynamic needs of users across verticals, Salesforce-based texting has successfully powered automation in messaging to communicate…
T-Mobile, AT&T Update Code Of Conduct – Here’s how Carrier Filters affect you AT&T disallows ‘public’ shortened URL for SMS In its recent policy update on Carrier filters, AT & T will now increase its restrictions to include any messages that include the following public URL shorteners bc.vc bit.ly budurl.com clicky.me…