360 sms app CONNECT Sales | Service | Marketing

Salesforce's Native Text Messaging Solution

EMPOWERS Customers | Partners | Collegues

One Stop Text Messaging solution for salesforce


core features

360 SMS is natively built on the Salesforce platform, this powerful App empowers the user to communicate effectively with Customers, Prospects and Business Partners across the globe through Single/ Bulk SMS/ MMS. Additionally, helps teams to connect with a large number of clients through anonymous features like Automation, SMS templates, Link Building etc. With the most advanced Salesforce Texting features, 360 SMS App is gaining great respect on the basis of easy access, simple to use and versatility in the long run. 360 SMS App, the “Top-Ranked Salesforce Messaging App” is capable of marketing your products and services, it enables you to reach more and more clients in a fast, easy and effective way. Increase your customer reach with short and crisp informative messages instead of long descriptive emails and see your business like never before.

Automated/Triggered Texting
Send Messages with Workflows, Process Builders or Apex Methods.
Batch Texting aka Bulk SMS
Easy Batch Texting aka Bulk SMS Via Views, Reports, or Campaign.
SMS Templates
Easy to create and customizable with any object and associated fields!
Conversational 1-on-1 texting
Threaded text messages on any object with Conversation View VF page.
Email Alerts on Incoming SMS
Email Reply to Incoming Notifications sends SMS Response – must Mobile Users!
Hyperlink Click Tracking
App comes with an extreme feature, where you can add hyperlink to your SMS and also, you can track the same.
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Additional features
Increase Sales | Reduce Turnaround Time
Artificial Intelligence
AI based recommendations makes App more efficient for users
Bring Your Number
Use your existing landlines, VOIP, Ring Central or shortcodes.
Call Auto forwarding
Auto direct any response call to a number of your choice or voice machine
Supports multiple, simultaneous, two-way text messaging chat sessions
Increase user productivity by conducting surveys.
Schedule Event Reminder
Messages can be triggered as a response/reminder to any event automatically!
Conversation Manager
Unleash productivity. Filter records by their replies, add them to campaigns, and make inline edits.
Drip Campaigns
Absolute control and visibility for Campaigns. Account for non-working hours and weekends in other time zones.
Global Coverage
Supported 190+ Countries.
Incoming Dashboards
Get all the notifications for the messages you received.
Conversation View
See all the conversations in an attractive conversation panel.
Support Multiple Language
Works with any language of your choice
We are proud to show numbers
Positive Reviews (Numbers)
Platform Uptime (Percentage)
Technical Support (Hours/Days)
Team Members (Numbers)
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Send/Receive your first Text Message within 2 Minutes 
knowledge Base
 Frequently Asked Questions
You can find all answers here if you need them

Yes, you can use your company’s Landline number, Ring Central number or any VoIP hosted number with 360 SMS App for Sending / Receiving text messages.

Yes with 360 SMS App automations can be easily created within few minutes and support Process Builders, Workflows or even calling our methods in Global Apex class. Click Here for the guide to create one yourself today!

All the text messages are stored in the ‘SMS History’ custom object provided by the app. SMS History can be linked to any of your Standard/ Custom objects and just by utilizing this architecture, you can build any reports to meet your specific business use case.

Any incoming message that you receive with a ‘STOP’ keyword will mark the Lead/Contact (Salesforce record) field ‘SMS Optout’ as true. You can also define Opt-out Keywords of your own in the General Settings of the App and use them as per your business use case.

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