Turn Engagement Into Closed Deals With 360 SMS App for Zoho WhatsApp
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Convert WhatsApp Interactions into Repeat Customers
Turn everyday WhatsApp conversations into lasting customer relationships with personalized messaging, intelligent automation, and AI-powered engagement inside Zoho CRM.
- Native to Zoho CRM — customer data stays connected
- Personalized WhatsApp engagement — relevant conversations at every stage
- Bulk WhatsApp messaging — engage audiences at scale
- AI-powered conversations — replies, chatbots, and translation
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Build Frictionless Customer Experiences On WhatsApp
Transform WhatsApp for Zoho into a powerful channel for sales, service, and customer retention.
Instant WhatsApp Alerts
Receive real-time notifications when customers reply on WhatsApp, helping teams respond faster and keep conversations moving.
Bulk WhatsApp Messaging
Send personalized messages at scale using WhatsApp for Zoho and build lasting relationships for repeat customers.
Compliance
Manage consent preferences automatically to maintain compliant WhatsApp communication and reduce regulatory risk.
WhatsApp Message Scheduling
Plan and automate WhatsApp messages ahead of time to reach customers when engagement is highest.
Link Tracking
Share branded short links in WhatsApp messages and monitor engagement to optimize follow-ups and campaign performance.
Template Management
Store and organize WhatsApp templates efficiently, making it easy for teams to find and use approved content without any hassle.
AI WhatsApp Integration in Zoho. More Engagement, Less Effort
Reply Suggestions
Get context-aware reply recommendations during WhatsApp chats, helping teams respond quickly and keep conversations moving forward.
Compliance
Identify opt-out requests based on customer intent, not just keywords, so WhatsApp communication remains compliant and customer-friendly.
Template Creation
Generate WhatsApp message templates with AI, making it easier to craft engaging customer communications in less time.
ChatAgent
Let AI handle incoming WhatsApp conversations around the clock, ensuring every customer receives timely responses and attention.
Growth Metrics with 360 SMS WhatsApp in Zoho CRM
Why 360 SMS for Zoho CRM SMS Integration over Others
Native architecture and free support change your total cost of ownership.
| Elements | 360 SMS for Zoho | Other Solutions |
|---|---|---|
| Zoho Native | 100% | Partially |
| Redirection to external portal | No | Yes |
| AI-powered Messaging | Yes | No |
