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CORE FEATURES

360 SMS is natively built on the Salesforce platform, this powerful App empowers the user to communicate effectively with Customers, Prospects and Business Partners across the globe through Single/ Bulk SMS/ MMS. Additionally, helps teams to connect with a large number of clients through anonymous features like Automation, SMS templates, Link Building etc. With the most advanced Salesforce Texting features, 360 SMS App is gaining great respect on the basis of easy access, simple to use and versatility in the long run. 360 SMS App, the “Top-Ranked Salesforce Messaging App” is capable of marketing your products and services, it enables you to reach more and more clients in a fast, easy and effective way. Increase your customer reach with short and crisp informative messages instead of long descriptive emails and see your business like never before.

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ADDITIONAL FEATURES

INCREASE SALES | REDUCE TURNAROUND TIME

360 Sms App -Text Messaging can Reach over 7.5 billion device worldwide

OUR NUMBERS SPEAK FOR THEMSELVES

700

Positive Reviews

99.99%

Platform Uptime

24x7

Technical Support

500

Team Members

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KNOWLEDGE BASE

5 Striking WhatsApp Business Features You should Know About

5 Striking WhatsApp Business Features You Should Know About While thinking of marketing channels for response and engagement, maybe the first thing that comes into your mind is SMS. And that’s obvious for good reasons. The reach, scalability, and viewership it provides to a brand are unmatched by any channel....

Sending SMS Messages in Australia? Here are 4 Ways to Stay Compliant using Salesforce

Sending SMS Messages in Australia? Here are 4 ways to stay compliant using Salesforce Getting started with text messaging in Australia without knowing the governing laws can lead to massive monetary losses. Customer privacy and data protection have always been major concerns for texting regulatory bodies. This is why they...

Choosing VoIP Messaging over SMS? Here are 4 Limitations of VoIP to Consider 

Choosing VoIP Messaging over SMS? Here are 4 Limitations of VoIP to Consider  VoIP calling and messaging has secured an important place in business communications due to their unique advantages. To make the best out of VoIP, it’s always good to pair it up with another channel like SMS. This...

FREQUENTLY ASKED QUESTIONS

YOU CAN FIND ALL ANSWERS HERE IF YOU NEED THEM

CAN I USE MY OWN NUMBER?

Yes, you can use your company’s Landline number, Ring Central number or any VoIP hosted number with 360 SMS App for Sending / Receiving text messages.

DO YOU SUPPORT AUTOMATION I.E. PROCESS BUILDERS?

Yes with 360 SMS App automations can be easily created within few minutes and support Process Builders, Workflows or even calling our methods in Global Apex class. Click Here for the guide to create one yourself today!

CAN I BUILD REPORTS?

All the text messages are stored in the ‘SMS History’ custom object provided by the app. SMS History can be linked to any of your Standard/ Custom objects and just by utilizing this architecture, you can build any reports to meet your specific business use case.

HOW DO YOU PROVIDE OPT-OUT FOR MESSAGES?

Any incoming message that you receive with a ‘STOP’ keyword will mark the Lead/Contact (Salesforce record) field ‘SMS Optout’ as true. You can also define Opt-out Keywords of your own in the General Settings of the App and use them as per your business use case.