360 SMS App is natively built on the Salesforce platform, this powerful app empowers the user to communicate effectively with Customers, Prospects and Business Partners across the globe through Single/ Bulk SMS/ MMS. Additionally, it helps teams to connect with a large number of clients through wonderful features like Automation, SMS templates, Link Building, etc. With the most advanced Salesforce Texting features, the app is gaining great respect on the basis of easy access, simpler user interface and versatility in the long run. 360 SMS App, the “Top-Ranked Salesforce Messaging App” is capable of marketing your products and services, it enables you to reach more and more clients in a fast, easy and effective way. Increase your customer reach with short and crisp informative messages instead of long, descriptive emails and witness your business excel like never before.
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Yes, you can use your company’s Landline number, Ring Central number or any VoIP hosted number with 360 SMS App for Sending / Receiving text messages.
Yes with 360 SMS App, automations can be easily created within few minutes and support Process Builders, Workflows or even calling our methods in Global Apex class. Click Here for the guide to create one yourself today!
All the text messages are stored in the ‘SMS History’ custom object provided by the app. SMS History can be linked to any of your Standard/ Custom objects and just by utilizing this architecture, you can build any reports to meet your specific business use case.
Any incoming message that you receive with a ‘STOP’ keyword will mark the Lead/Contact (Salesforce record) field ‘SMS Optout’ as true. You can also define Opt-out Keywords of your own in the General Settings of the App and use them as per your business use case.
No, we don’t need the API for our app to work.
Yes, the app is capable of allowing you for sending and creating surveys.
Yes, if you have purchased a 10-digit mobile number, it will display that number only.
No, we cannot port over a Google voice number in the fully paid version.
No, it cannot reply automatically on FB Messenger. But rather, we have come up with our latest integration with WhatsApp to start with.
Yes, you can enable ‘Reply for users’ under the ‘Settings’ tab.
Yes, we do have special discounts for Non-profit organizations.