USA: (360) 633 4309, AUS: +61 4888 56713, UK: +44 7403922917
core features
Automated/Triggered Texting
Send Messages with Workflows, Process Builders or Apex Methods.
Batch Texting aka Bulk SMS
Easy Batch Texting aka Bulk SMS Via Views, Reports, or Campaign.
SMS Template
Easy to create and customizable with any object and associated fields!
Conversational 1-on-1 texting
Threaded text messages on any object with Conversation View VF page.
Email Alerts on Incoming SMS
Email Reply to Incoming Notifications sends SMS Response – must Mobile Users!
Hyperlink Click Tracking
App comes with an extreme feature, where you can add hyperlink to your SMS and also, you can track the same.
Additional features
Increase Sales | Reduce Turnaround Time
Artificial Intelligence
AI based recommendations makes App more efficient for users
Bring Your Number
Use your existing landlines, VOIP, Ring Central or shortcodes.
Call Auto forwarding
Auto direct any response call to a number of your choice or voice machine
Supports multiple, simultaneous, two-way text messaging chat sessions
Schedule Event Reminder
Messages can be triggered as a response/reminder to any event automatically!
Increase user productivity by conducting surveys.
Make/Receive calls using the same Texting number
Share any sales or supporting contracts in PDF, Excel, Word etc.
Global Coverage
Supported 190+ Countries.
Incoming Dashboards
Get all the notifications for the messages you received.
Conversation View
See all the conversations in an attractive conversation panel.
Support Multiple Language
Works with any language of your choice
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Positive Reviews (Numbers)
Platform Uptime (Percentage)
Support (Hours/Days)
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 Frequently Asked Questions
You can find all answers here if you need them

Yes, you can use your company’s Landline number, Ring Central number or any VoIP hosted number with 360 SMS App for Sending / Receiving text messages.

Yes with 360 SMS App automations can be easily created within few minutes and support Process Builders, Workflows or even calling our methods in Global Apex class. Click Here for the guide to create one yourself today!

All the text messages are stored in the ‘SMS History’ custom object provided by the app. SMS History can be linked to any of your Standard/ Custom objects and just by utilizing this architecture, you can build any reports to meet your specific business use case.

Any incoming message that you receive with a ‘STOP’ keyword will mark the Lead/Contact (Salesforce record) field ‘SMS Optout’ as true. You can also define Opt-out Keywords of your own in the General Settings of the App and use them as per your business use case.

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