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CORE FEATURES

360 SMS is natively built on the Salesforce platform, this powerful App empowers the user to communicate effectively with Customers, Prospects and Business Partners across the globe through Single/ Bulk SMS/ MMS. Additionally, helps teams to connect with a large number of clients through anonymous features like Automation, SMS templates, Link Building etc. With the most advanced Salesforce Texting features, 360 SMS App is gaining great respect on the basis of easy access, simple to use and versatility in the long run. 360 SMS App, the “Top-Ranked Salesforce Messaging App” is capable of marketing your products and services, it enables you to reach more and more clients in a fast, easy and effective way. Increase your customer reach with short and crisp informative messages instead of long descriptive emails and see your business like never before.

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ADDITIONAL FEATURES

INCREASE SALES | REDUCE TURNAROUND TIME

ARTIFICIAL INTELLIGENCE

AI based recommendations makes App more efficient for users

CONVERSATION MANAGER

Unleash productivity. Filter records by their replies, add them to campaigns, and make inline edits.

BRING YOUR NUMBERS

Use your existing landlines, VOIP, Ring Central or shortcodes.

DRIP CAMPAIGNS

Absolute control and visibility for Campaigns. Account for non-working hours and weekends in other time zones.

CALL AUTO FORWARDING

Auto direct any response call to a number of your choice or voice machine

SCHEDULE EVENT REMINDER

Messages can be triggered as a response/reminder to any event automatically!

GLOBAL COVERAGE

Supported 190+ Countries.

SUPPORT MULTIPLE LANGUAGE

Works with any language of your choice

WE ARE PROUD TO SHOW NUMBERS

565

Positive Reviews

99.99%

Platform Uptime

24x7

Technical Support

400

Team Members

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SEND/RECEIVE YOUR FIRST TEXT MESSAGE WITHIN 2 MINUTES

KNOWLEDGE BASE

Making sense of SMS Carrier Filters

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Demystifying SMS Carrier Regulations: GDPR, CCPA, TCPA

Text messages have become the quickest and convenient communication medium for business interactions. SMS helps to improve the engagement rate...

4 Versatile Ways to Use Text and Voice Reminders

It’s never too easy for people to memorize every due date and perform the required action beforehand, especially when they’re...

FREQUENTLY ASKED QUESTIONS

YOU CAN FIND ALL ANSWERS HERE IF YOU NEED THEM

CAN I USE MY OWN NUMBER?

Yes, you can use your company’s Landline number, Ring Central number or any VoIP hosted number with 360 SMS App for Sending / Receiving text messages.

DO YOU SUPPORT AUTOMATION I.E. PROCESS BUILDERS?

Yes with 360 SMS App automations can be easily created within few minutes and support Process Builders, Workflows or even calling our methods in Global Apex class. Click Here for the guide to create one yourself today!

CAN I BUILD REPORTS?

All the text messages are stored in the ‘SMS History’ custom object provided by the app. SMS History can be linked to any of your Standard/ Custom objects and just by utilizing this architecture, you can build any reports to meet your specific business use case.

HOW DO YOU PROVIDE OPT-OUT FOR MESSAGES?

Any incoming message that you receive with a ‘STOP’ keyword will mark the Lead/Contact (Salesforce record) field ‘SMS Optout’ as true. You can also define Opt-out Keywords of your own in the General Settings of the App and use them as per your business use case.