360 SMS is a leading app for Salesforce WhatsApp integration on AgentExchange. Connect WhatsApp Business API to Salesforce, send bulk WhatsApp from Salesforce, leverage WhatsApp chatbots - all natively inside Salesforce. No middleware. No developer.
Both sides of your Salesforce WhatsApp integration run natively — no middleware, no tab-switching, no separate login. Every message sent or received is automatically tied to the right Salesforce record.
Send bulk WhatsApp from Salesforce Reports.
Run WhatsApp Business campaigns from any Salesforce Report, Campaign, or List View. Send approved templates, media, and documents to opted-in contacts - no batching, no middleware, no tab-switching.
Two-way WhatsApp in Salesforce.
Handle customer-initiated WhatsApp conversations inside Salesforce. Agents reply within the 24-hour window with full CRM context - every WhatsApp message auto-logged to the record.
Every Salesforce WhatsApp feature lives inside your CRM - same records, same reports, same Salesforce workflows your team already knows.
360 SMS handles your WhatsApp Business Account application, template approvals, and number connection to Salesforce. All WhatsApp conversations appear in your Salesforce inbox alongside SMS. This is what a real Salesforce WhatsApp integration looks like - 4.98/5 from 1,200+ AgentExchange reviews.
360 SMS Salesforce WhatsApp integration supports full rich messaging - images, video, audio, and PDFs up to 4.5MB. Send bulk WhatsApp from any Salesforce Report with merge-field personalization. Documents, contracts, and e-sign flows all go through WhatsApp for Salesforce.
Trigger WhatsApp messages from Salesforce Flow without coding. Build WhatsApp chatbots, drip campaigns, and auto-responses - no code, no separate platform. Salesforce WhatsApp automation built for teams who live in the CRM.
The 360 SMS WhatsApp chatbot for Salesforce reads natural language WhatsApp messages, qualifies leads, provides intelligent replies, and escalates to a human agent with full context - all auto-logged to Salesforce records.
Manage WhatsApp opt-in and opt-out natively inside Salesforce. All WhatsApp data stays in your Salesforce org - no external servers. Every WhatsApp interaction is timestamped and logged. Privacy by design, built into the Salesforce WhatsApp integration.
Every AI feature lives inside Salesforce - no extra tab, no third-party tool. Your team gets smarter replies, faster responses, and less manual work without changing how they work today.
LLM WhatsApp chatbot reads messages, qualifies Salesforce leads 24/7, escalates to human agents with context, and auto-logs every WhatsApp interaction to CRM - no manual intervention.
AI translates WhatsApp messages across 50+ languages inside Salesforce - your team handles global WhatsApp for Salesforce conversations without switching tools.
AI analyzes sentiment and intent from WhatsApp conversations in Salesforce and generates summaries - helping agents follow up faster on every WhatsApp Salesforce interaction.
Add WhatsApp to Salesforce within minutes - no middleware, no developer
Native AgentExchange install · No developer · No middleware · GDPR & HIPAA compliant · 24/7 onboarding included
Same Salesforce SMS app, same inbox, same features. Add channels without starting from scratch.
Explore all channelsSee exactly why 60K+ users chose the 360 SMS Salesforce WhatsApp app over every other option on AgentExchange.
| ELEMENTS |
360 SMS App
SALESFORCE NATIVE · #1 RATED
|
Others
On AgentExchange
|
|---|---|---|
| Support | Free | Paid |
| Natively-built | Yes | No |
| Salesforce Cloud Support | All Clouds | Limited to 1–2 clouds |
| Channels | 15 Channels | Limited to 3–4 channels |
| Chatbot | No-code | Complex |
| AI Capabilities | Yes | No |
| Drip Campaigns | Multi-channel | Single channel |
| Unified Messaging Console | Yes | No |
| GDPR Compliant | Yes | No |
Industry-specific Salesforce WhatsApp workflows, pre-built templates, and proven use cases - ready on day one.
Order updates, cart recovery, and loyalty programs over WhatsApp - all triggered natively from Salesforce.
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Appointment reminders and patient follow-ups via WhatsApp - HIPAA-compliant, fully inside Salesforce.
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Rate alerts, document collection, and bank account support over WhatsApp Business API in Salesforce.
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Lead nurturing, rate alerts, and document collection over WhatsApp with full compliance.
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Candidate outreach and interview scheduling via WhatsApp - two-way conversations auto-logged to Salesforce.
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Student enrollment, exam reminders, and campus updates via WhatsApp from Salesforce records.
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Donor engagement and campaign updates via WhatsApp - automate outreach from Salesforce Campaigns.
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Client communication, approvals, and document sharing over WhatsApp directly from Salesforce.
ExploreWhat teams say about WhatsApp integration with Salesforce
"I'm very pleased with the app and customer service. They go above and beyond to resolve our issues. The team provides great feedback and is always there to help whenever we need them. I look forward to continuing..."
"We have been using the 360 SMS app for the past few months. It was a seamless setup, and it is very easy to use; not much training is needed for the users. The team is very knowledgeable, and we have also been receiv..."
Truly Salesforce-native · One-click install · No middleware · 24/7 onboarding support included
Everything you need to know about Salesforce WhatsApp integration with 360 SMS App
Whether you need a 360 SMS demo, a pricing quote, or help with setup in Salesforce, our team is available 24x7 across the US, UK, AU, and IN.
We'll connect you with the right specialist.
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