You are in good Company
Students. Want. Text.
– Use 360 SMS,
and speak in their vernacular
Text outmatches email
– and everything else
You’ll always reach a hand-held device, even if it’s a flip phone like 15% of the population. A 4th of students want fast & accessible updates on academic programs, schedules, and enrollments.
360 has Higher-Ed Communications Handled
Broadcast bulk and batch messaging from Salesforce list view, or campaigns or to let your target audience know about program offerings and where they can sign up.
Use the 360 SMS App’s Opt-In addon to capture consent and initiate the conversation.
Employ link-tracking for form submissions and pair it with automated responses from 360 SMS for confirmations and acceptance.
With 1-on-1 Assistance for Applications
Handhold Applicants Through Financial Aid Applications with alerts and 1-on-1 text.
Automate that warm close with personalized acceptance messages, reminders, as well as thoughtful knowledge articles with actions triggered in 360 SMS. Personalize messages for the generation that scoffs at bulk texts.
as Digital Natives
Tack on the 360 SMS Omnichannel to view responses on SMS alongside activity from all other channels in Salesforce like automated Voicemails and calls.
Lindsay Fairchild | BISK Education | Salesforce Administrator
Hayes Hicken | Waterford
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