360 SMS is a leading Salesforce Zalo integration on AgentExchange. Connect Zalo to Salesforce, send bulk messages, deploy no-code chatbots, and automate Zalo messaging in Salesforce - GDPR and HIPAA compliant.
Salesforce Zalo integration runs natively - no middleware, no tab-switching, no separate login. Every message sent or received is automatically tied to the right Salesforce record.
Connect with millions in one go.
No need to send Zalo messages in batches. Target millions simultaneously from Salesforce Reports, combine with other channels for interactive campaigns.
Respond faster with AI assistance.
Respond faster with auto-generated Zalo replies. Eliminate dependency on experts with no-code chatbots and surveys configured directly in Salesforce.
Every Salesforce Zalo feature lives inside your CRM - same records, same reports, same Salesforce workflows your team already knows.
Connect Zalo to Salesforce and manage all Zalo conversations from the unified inbox alongside SMS, WhatsApp, and other channels. Salesforce-native with no middleware.
Eliminate dependency on experts. Deploy no-code Zalo chatbots and surveys directly from Salesforce - qualify leads, handle FAQs, and collect responses automatically.
Automate Zalo messages for time-sensitive use cases. Include Zalo in Salesforce Flow automations, drip campaigns, and multi-channel sequences.
No need to send Zalo messages in batches. Target Vietnamese users in bulk from any List View, Campaign, or Salesforce Report - personalized, scheduled, and compliant.
Manage Zalo opt-in and opt-out preferences natively in Salesforce. GDPR and HIPAA compliant with all data stored inside your Salesforce org and full audit trail on every send.
Every AI feature lives inside Salesforce - no extra tab, no third-party tool. Your team gets smarter replies, faster responses, and less manual work without changing how they work today.
AI chatbot reads Zalo messages, qualifies leads 24/7, creates Salesforce records, and routes to agents - all without manual intervention.
AI analyses each inbound Zalo message and surfaces the best next response - helping agents reply faster and more consistently.
AI analyzes Zalo engagement and suggests drip sequences, timing, and content improvements to boost response rates and campaign performance.
Add Zalo to Salesforce within minutes - no middleware, no developer
Native AgentExchange install · No developer · No middleware · GDPR & HIPAA compliant · 24/7 onboarding included
Same Salesforce SMS app, same inbox, same features. Add channels without starting from scratch.
Explore all channelsSee exactly why 60K+ users chose the 360 SMS Salesforce Zalo app over every other option on AgentExchange.
| ELEMENTS |
360 SMS App
SALESFORCE NATIVE · #1 RATED
|
Others
On AgentExchange
|
|---|---|---|
| Support | Free | Paid |
| Natively-built | Yes | No |
| Salesforce Cloud Support | All Clouds | Limited to 1–2 clouds |
| Channels | 15 Channels | Limited to 3–4 channels |
| Chatbot | No-code | Complex |
| AI Capabilities | Yes | No |
| Drip Campaigns | Multi-channel | Single channel |
| Unified Messaging Console | Yes | No |
| GDPR Compliant | Yes | No |
Industry-specific Salesforce Zalo workflows, pre-built templates, and proven use cases - ready on day one.
One of the most-reviewed Salesforce Zalo app on AgentExchange- 1200+ verified reviews from real teams.
Zalo from Salesforce gave us direct market access in Vietnam. Response rates are 5× higher than email for our Vietnamese audience.
Zalo chatbots in 360 SMS handle 70% of inbound Vietnamese customer queries automatically. Our team focuses on complex cases.
Managing Zalo alongside WhatsApp and SMS in one Salesforce inbox transformed how our Vietnam team works. Setup was fast and simple.
Healthcare, finance, real estate, education — book a demo built around your Zalo use case.
Everything you need to know about Salesforce Zalo integration with 360 SMS App.
Whether you need a 360 SMS demo, a pricing quote, or help with setup in Salesforce, our team is available 24x7 across the US, UK, AU, and IN.
We'll connect you with the right specialist.
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