logo Live Chat
US +1 323 641 4417 UK +44 740 327 9473 AU +61 488 853 632 IN +91 852 710 0131
360 LLM · Enterprise AI Chat Assistant · BYOD + RAG + Fine-Tuning · Salesforce Native

AI Chat Assistant That Works Across   Your Enterprise

Bring decentralized files and knowledge bases together with a secure AI-powered chatbot that delivers answers in seconds - with governance built in for Salesforce AI chatbot use cases.

See how it works
✓ 5★ AgentExchange · 1,200+ reviews
✓ Salesforce Summit Partner
✓ 70% faster information retrieval
✓ BYOD + RAG + Fine-Tuning
AI Chat Assistant
1,200+
AgentExchange reviews
5★ rated
70%
Faster information retrieval
Measured
50%
Cost optimization vs legacy tools
50%
Lower OpEx through automation
1 Source
Of truth for teams
Works across your enterprise systems:
Salesforce AI Chatbot
Native integration with your Salesforce org
Zoho AI Chatbot
Multi-environment chat integration
BYOD Architecture
Bring your own data · Secure governance
How it works

From data chaos to instant, trusted answers - fully governed

360 LLM orchestrates your enterprise data into one intelligent layer - then uses BYOD + RAG + fine-tuning to answer repetitive questions.

Data Connection
Connect Your Data Sources
Link cloud storage, internal knowledge bases, and enterprise systems via connectors and APIs
BYOD Architecture
Access Control
Orchestrate and Govern Access
Define permissions, guardrails, and policies to ensure secure, compliant knowledge access
Role-based policies
RAG Pipeline
Retrieve with RAG Pipelines
360 LLM retrieves the most relevant information - your Salesforce AI chatbot doesn't rely on fragmented knowledge
Zero hallucination
Fine-Tuning + Answers
Answer Faster, Decide Smarter
Fine-tuned hybrid model improves relevance - teams get consistent, trusted answers in seconds
Seconds, not hours
Features

Deliver Instant Answers Without Data Chaos

Reduce solution latency caused by unstructured, decentralized data that slows Salesforce process automation.

Centralized Data Orchestration - Built for Enterprise Control

Centralized Data Orchestration Hub
Unify structured and unstructured sources into one governed knowledge layer, built for enterprise control.
BYOD Architecture for Better Results
Bring your own data safely and train your knowledge workflows on what your teams actually use.
RAG + Fine-Tuned Hybrid Model
Get grounded answers with retrieval + fine-tuning - designed to reduce hallucinations and improve relevance.
Centralized Data Orchestration

Compliance-Ready, Enterprise-Secure Governance

Granular Access Control + Guardrails
Role-based access, policies, and safety guardrails so users only see what they're authorized to see.
Compliance-Ready & Enterprise-Secure
Built for security-first organizations that need governance, auditability, and reliability at scale.
Connector-Driven Knowledge Coverage
Connect cloud storage sources to keep answers aligned with your real documentation for a multilingual AI chatbot experience.
Server API Integrations
Plug into enterprise systems via APIs to automate retrieval and data-driven processes across teams.
Compliance-Ready, Enterprise-Secure Governance
Results

What 360 LLM delivers - by the numbers

Wondering how much time and cost your teams are losing to slow information retrieval? Here's what enterprise AI chatbot deployments deliver.

70%
Faster information retrieval
360 LLM Benchmark
50%
Cost optimization vs legacy
Measured
50%
Lower OpEx via automation
Customer data
100%
Governed answers - sourced & cited
"For cost savings, we have estimated that we have saved over $100,000 in operational costs by using the 360 SMS platform. It's so innovative that we've already seen a number of productive features and enhancements over a short period."
Verified review · Salesforce AgentExchange · 5★
Industries

Built for Industries Where Knowledge Accuracy Is Key

Our AI-powered Chatbot gives teams high-trust answers, powering Salesforce sales automation across every sector.

IT Services
Instant answers on incidents & systems
Instant answers on incident resolution, change management, and system documentation - reducing escalations.
Fewer escalations, faster resolution
BFSI
Compliance-ready knowledge retrieval
Compliance-ready answers on policies, products, and regulations - with full audit trails and access control.
Full audit trail on every answer
Healthcare
Governed clinical knowledge access
Governed clinical knowledge retrieval across protocols, documentation, and patient-facing FAQs.
Secure, role-filtered responses
Telecommunication
Faster agent handle time
Rapid product and troubleshooting answers for agents - reducing handle time and improving first contact resolution.
Lower AHT, higher FCR
Manufacturing
SOPs & manuals at fingertips
Instant access to technical manuals, SOPs, and supply chain documentation across distributed teams.
70% faster doc retrieval
Retail
Consistent knowledge across channels
Product knowledge, promotions, and inventory answers delivered instantly to offer quality support.
Consistent answers across channels
Education
Admissions & policy queries answered
Admissions, course, and policy queries answered accurately - available across channels and time zones.
Higher enrollment conversion
Customer Support
Single trusted knowledge source
Empower agents with a single trusted knowledge source - cutting repetitive queries and speeding resolution.
50% fewer repetitive queries
Related Salesforce AI agents

More AI Automation Agents for Salesforce

Every agent runs natively inside Salesforce - no middleware, no Agentforce license required to get started.

Salesforce AI Agent · Voice
AI Voice Agent
Qualify every inbound lead, answer FAQs, and book demos through human-like voice conversations - 24/7, autonomously.
Explore AI Voice Agent
Salesforce AI Agent · Call Intelligence
AIVA - Call Transcription & Coaching
Transcribes every call, reads sentiment, and coaches agents with smart suggestions mid-call. 30% faster resolution.
Explore AIVA
Salesforce AI Agent · Multilingual
Call Translation Agent
Real-time call translation across 50+ languages. Your agent speaks their language. The customer hears theirs.
Explore Call Translation Agent

FAQs

Questions? We've Got Answers

1. What is 360 LLM used for in a Salesforce org?
2. Can it work as an AI support chatbot for internal teams?
3. Can it help sales teams and lead generation use cases?
4. How does it reduce wrong answers or hallucinations?
5. Does it support multilingual AI chatbot experiences?
6. Can it work beyond Salesforce, like Zoho?
7. How are data security and access handled?
CONTACT US

Get in touch- hear back
in an hour or less

Whether you need a 360 SMS demo, a pricing quote, or help with setup in Salesforce, our team is available 24x7 across the US, UK, AU, and IN.

24x7 global support
Average first response within an hour
Trusted by 60K+ users on Salesforce

Send us a message

We'll connect you with the right specialist.

Loading......

Please select country below.

captcha

refresh-icon

By submitting this form, I acknowledge that I have read and understand 360 Degree Cloud's Privacy Policy

We use cookies to enhance your browsing experience, serve personalized ads or content, and analyze our traffic. By clicking "Accept All", you consent to our use of cookies.