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360 SMS App for Zoho CRM  ·  SMS  ·  MMS  ·  WhatsApp  ·  AI-Powered

360 SMS App for
Zoho CRM

Reach more customers, hold their attention, and close faster — that's what an AI-powered multichannel messaging app inside Zoho actually delivers when it's set up right.

★★★★★ 10+ Years AI-Backed Messaging Truly Zoho-Native
Zoho Messaging App
10+
Years of CRM
Innovation
AI
Powered Customer
Engagement
1-Click
Install & Get
Started
Native
To Zoho, No
Redirection
3-in-1
SMS, MMS &
WhatsApp
Zoho Marketplace -
Verified
Zoho-Native Setup

You and your data remain on Zoho.

Truly a Zoho-native app with no redirection. Install and get started in one click — no middleware, no external login.


Truly a Zoho-native app — no redirection, your data stays in Zoho.
Install and get started in one click — zero developer effort required.
You and your data remain on Zoho — complete data sovereignty.
AI-Powered Engagement

Improve CSAT & CRR with multi-channel messaging.

AI-powered Zoho messaging for profitable quarters. Keep every SMS, MMS, and WhatsApp conversation in one unified inbox inside Zoho - where your team already works


Improve CSAT & CRR — multi-channel engagement that builds loyalty.
AI-powered Zoho messaging — smarter engagement for profitable quarters.
SMS, MMS, & WhatsApp — all from a single Zoho-native inbox.

Zoho CRM Texting Solutions that Boosts Conversions

Every feature lives inside Zoho CRM — same records, same workflows, same reports your team already knows.

Multichannel Messaging
SMS, MMS & WhatsApp
Bulk Messaging
Personalized at scale
No-Code Automation
Any CRM object, no developer
Conversation Management
Manage Outbound & Inbound Conversations
Compliance & Legal Safety
GDPR, TCPA & AI-powered
MULTI-CHANNEL MESSAGING

Access Multiple Channels from Zoho CRM

Send time-sensitive messages at scale without moving out of your Zoho CRM.

  • Communicate conveniently by sending messages from any Zoho record
  • Follow up, remind, confirm, and more, without manual intervention
  • All messages auto-logged to the right Zoho CRM record in real time
SMSMMSWhatsAppZoho-Native
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BULK MESSAGING

Scale with Personalized Bulk Messaging

Reach thousands of leads or customers at once while maintaining personalization. Send bulk SMS, MMS, and WhatsApp campaigns from Zoho CRM with full visibility into delivery, engagement, and responses.

  • Send personalized bulk SMS and WhatsApp from Zoho CRM List Views
  • Merge fields ensure every message feels personal, not mass-sent
  • Track delivery, engagement, and response metrics inside Zoho
Bulk CampaignsCRM Merge FieldsDelivery Tracking
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NO-CODE AUTOMATION

Automate Workflows Without Coding

Set up automated messaging workflows on any CRM object without writing a single line of code and reduce manual efforts. Set up Zoho Messaging in Minutes with pre-built templates and point-and-click automations.

  • No code workflow builder — no developer or coding required
  • Trigger messages based on Zoho CRM record events automatically
  • Works across any CRM module — Leads, Contacts, Deals, and more
No CodeAny CRM ModuleAutomation
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CONVERSATION MANAGEMENT

Manage Outbound & Inbound Conversations

Stay Connected to Customers and Sell Faster to Prospects. Turn every message into an opportunity using SMS, MMS & WhatsApp — all within Zoho CRM.

  • Unified inbox for all inbound and outbound conversations inside Zoho
  • Never Miss an Incoming Message — real-time alerts and notifications
  • Full conversation history tied to the Lead, Contact, or Deal record
Smart SchedulingTime-Zone AwareBulk Scheduling
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COMPLIANCE & LEGAL SAFETY

Stay Compliant and Avoid Legal Risks

Built-in compliance tools help you manage opt-ins, opt-outs, and messaging regulations automatically. Improve Brand Recall with Custom URLs and protect your brand from legal exposure.

  • Automated opt-in/opt-out management — GDPR, TCPA, and HIPAA ready
  • Custom URL shortening for improved brand recall and click tracking
  • Schedule and Connect at the Right Time — time-zone aware messaging
GDPR ReadyAI ComplianceTemplate Folders
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MORE FEATURES
Message
Scheduling
Templates
& Folders
Message
Tracking
Link Shortening
Tracking
AI-powered
1:1Unique
AI — BUILT INTO EVERY WORKFLOW

Drive Sales with AI-powered SMS App for Zoho CRM

Every AI feature lives inside Zoho — no extra tab, no third-party tool.

Template with AI

Get personalized template suggestions and create engaging templates with AI for higher engagement.

AI SuggestionsHigher Engagement
Compliance with AI

Automate and manage compliance based on customer intent using AI, rather than relying on incoming keywords.

Intent DetectionAuto Compliance
AI-suggested Replies

Receive context-aware AI response suggestions based on the ongoing conversation to respond faster and engage more meaningfully.

Context-AwareFaster Replies
AI ChatAgent

Prepare your business to respond to incoming messages in real time, 24/7, so that no opportunity is missed.

24/7 CoverageZero Missed Leads
Native
To Zoho
AI
Powered
Multichannel
Support
10+
Years CRM
expertise

Unlock smarter Sales & CSM with 360 SMS App for Zoho

Truly Zoho-native  ·  One-click install  ·  No middleware  ·  24/7 onboarding support included

WHY CHOOSE US

Why Integrate 360 SMS with Zoho CRM?

10+ years building inside CRMs teaches you what actually matters. What we've brought to Zoho CRM reflects that — AI-backed messaging that works the way real teams need it to.

Explore all features
50%
Faster Follow-Ups

User-defined triggered messaging based on CRM activity reduces delays and prevents missed opportunities.

53%
Reduced Manual Effort

Automated scheduling and backend logic handle repetitive tasks, freeing your team for higher-value work.

35%
Higher Engagement

Personalized messages using CRM data make every interaction relevant, boosting customer engagement.

Rest assured — you'll get all the same capabilities across SMS, MMS, and WhatsApp inside Zoho CRM. Switch channels without starting from scratch.

360 SMS vs other Zoho CRM messaging apps

See exactly why 60K+ users chose 360 SMS over every other Zoho messaging option.

ELEMENTS
360 SMS FOR ZOHO
Others
Zoho Native
100%
Partially
Redirection to external portal
No
Yes
AI-powered Messaging
Yes
No
See 360 SMS live in your Zoho org. Schedule a free demo

SUCCESS STORIES

What teams say about 360 SMS for Zoho CRM What teams say about 360 SMS for Zoho CRM

★★★★★

I'm very pleased with the app and customer service. They go above and beyond to resolve our issues. The team provides great feedback and is always there to help whenever we need them. I look forward to continuing...

Khansaa Algassid
Administrator | Zaman International Michigan
★★★★★

We have been using the 360 SMS app for the past few months. It was a seamless setup, and it is very easy to use; not much training is needed for the users. The team is very knowledgeable, and we have also been receiv...

Wesley Gordon
IT Manager | Global Vision International

Unlock smarter Sales & CSM with 360 SMS App for Zoho

Truly Zoho-native · One-click install · No middleware · 24/7 onboarding support included

COMMON QUESTIONS

FAQs about 360 SMS for Zoho CRM

1. Can I send bulk SMS/WhatsApp campaigns from Zoho CRM?
2. Does it support MMS (images, PDFs, videos) in Zoho?
3. Can I run drip/automated messaging journeys in Zoho CRM?
4. Does it support two-way (bidirectional) conversation history?
5. Can I schedule messages or send template-based replies automatically?
6. Is there a WhatsApp chatbot or auto-reply support inside Zoho?
CONTACT US

We're here to help -
whenever you need us.

Have questions about 360 SMS for Zoho CRM? Need help with a demo or setup? Our team typically responds within an hours.

24x7 global support
Average first response within an hour
Supporting thousands of teams across Zoho CRM

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