29%
Improvement in Follow-ups
Automate acknowledgements and follow-ups through Zoho CRM to engage with more leads timely, without manual messaging.
Built for real estate teams using Zoho CRM
Close More Property Deals with
Close More Property Deals with
Real Estate Texting from Zoho CRM
Respond to property enquiries faster, share listings, schedule viewings, and follow up with buyers through SMS, MMS, and WhatsApp, all from Zoho CRM. Keep prospects engaged at every stage and move more opportunities forward.
One place for buyer conversations, follow-ups, and property updates
60K+Users worldwide trust 360 SMS
SMS & MMS
WhatsApp
Inside Zoho CRM
Built for your day-to-day
Why Real Estate Zoho Users Prefer 360 SMS
Less time chasing conversations. More time helping buyers find the right property.
33%
Fewer Missed Property Viewings
Send scheduled SMS reminders and appointment updates to help buyers remember viewings and arrive prepared.
26%
Less Manual Communication Work
Use templates, scheduled messages, and Zoho workflows to reduce repetitive communication and free agents to focus on buyers and deals.
Across the entire buyer journey
Real Estate Texting from Zoho CRM for
Real Estate Texting from Zoho CRM for
Every Buyer Journey
From the first reply to the last onboarding message, give your teams the tools to trigger, schedule, personalize, and manage customer communication at scale.
01 / Instant Responses
Speed-to-Lead: Respond to Property Enquiries Faster
When buyers enquire about a property, a delayed response can cost you their interest. Automatically send an SMS to acknowledge enquiries and keep buyers engaged.
- Trigger texts through no-code workflows
- Personalize messages with buyer and property details
- Keep conversations linked to CRM records
02 / Automated Scheduling
Reduce Missed Property Viewings with SMS Reminders
Missed viewings waste agents' time and delay buyer decisions. Send timely SMS reminders to help buyers remember appointments and arrive prepared.
- Schedule messages for specific dates and times
- Include property addresses and viewing details
- Automate reminders through Zoho workflows
03 / Two-Way Conversations
Turn Property Enquiries into Meaningful Follow-Ups
Buyers may need more information before deciding on a property. Follow up through SMS to gather feedback, answer questions, and help interested prospects take the next step.
- Use templates for consistent follow-ups
- Review previous conversations before responding
- Manage two-way messaging from Zoho CRM
04 / International Engagement
Connect with Overseas and NRI Buyers Through WhatsApp
Overseas buyers need convenient ways to explore properties and communicate remotely. Use WhatsApp to share property information, answer enquiries, and coordinate viewings across time zones.
- Manage incoming and outgoing WhatsApp messages
- Keep conversations associated with CRM records
- Use templates for consistent communication
05 / Listing Discovery
Help Buyers Discover Properties Before They are Sold
Buyers exploring multiple properties can overlook listings that need their attention. Share timely listing details to help prospects evaluate options while they are still searching.
- Share links to property listings and updates
- Use templates for property enquiries
- Track delivery and read receipts where supported
06 / Deal Progression
Keep Property Transactions Moving with Timely Updates
Property decisions involve questions, second visits, and coordination. Use WhatsApp and SMS to share updates, answer buyer queries, and keep conversations moving.
- Automate eligible messages through Zoho workflows
- Schedule messages for planned updates
- Use AI-suggested replies to respond efficiently
More than plain-text messages
Influence Property Buyers' Purchase Decisions with MMS
Give prospective buyers a clearer picture of each property and help them decide which listings are worth exploring in person.
- Showcase property interiors, exteriors, and key features
- Help buyers compare listings with relevant visual details
- Send showing and open-house reminders with property information
Five easy stages
How 360 SMS for Zoho Fits into the Real Estate Workflow
From property enquiry to deal closing, make buyer communication easier and timely with 360 SMS for Zoho CRM.
01
Capture the Enquiry
Capture new buyer enquiries from your website, property portals, and other channels into Zoho CRM.
02
Send a Timely Response
Automatically send an SMS or WhatsApp message to acknowledge the enquiry and keep the buyer engaged.
03
Share Details & Coordinate a Viewing
Use SMS, MMS, or WhatsApp to share relevant property information and coordinate viewing times.
04
Follow Up After the Viewing
Ask for feedback, answer questions, and share additional details based on buyer interest and preferences.
05
Move Toward Deal Closure
Share updates, reminders, and next steps to help interested buyers move forward with confidence.
US business texting compliance
Prepare Your Real Estate Messaging for US 10DLC With Us
Sending real estate business texts in the US can be challenging when businesses must navigate application-to-person (A2P) 10DLC requirements. 360 SMS for Zoho assigns a 10DLC-compliant number, reducing the hassle of sourcing a compliant number yourself and helping you get started with business texting more smoothly.
Real-world customer success
Real Estate Zoho Texting in Action:
Real Estate Zoho Texting in Action:
Results from a 360 SMS Customer
Customer success story
How a Leading Real Estate Agency Improved Buyer Engagement
A European real estate agency used 360 SMS for Zoho to streamline buyer communication and move more property deals forward.
The agency faced slow responses and inconsistent follow-ups. 360 SMS for Zoho streamlined SMS and WhatsApp communication, automated responses and viewing reminders, and improved buyer engagement.
Request the Case Study48% FasterResponse to Property Enquiries
31% MoreClosed Property Deals
What Our 360 SMS Customer Says
Customer testimonial content can be added here once an approved quote is available.Make Every Property Enquiry Count
No Missed Messaging. No Missed Follow-Ups. Just Timely Buyer Engagement.
Have a question?
Frequently Asked Questions
Answers to the questions real estate teams ask about texting through Zoho CRM.
Real estate agents can use 360 SMS in Zoho CRM to respond to property enquiries, share listing details, send viewing reminders, and follow up with buyers. Messages can be personalized with CRM data, and workflows can automate timely messages.
The sooner the better — buyers often contact several agents at once. With 360 SMS, you can trigger an automatic SMS or WhatsApp acknowledgement through Zoho CRM workflows as soon as a new enquiry is created.
Yes. You can manage incoming and outgoing WhatsApp messages from Zoho CRM, keep each conversation linked to the buyer's record, and use templates to communicate consistently across time zones.
Yes. Use MMS or WhatsApp to share property photos, listing links, and key details so buyers can evaluate properties before booking a viewing.
Yes. You can schedule messages for specific dates and times or automate reminders through Zoho workflows, including the property address and viewing details.