Customers respond faster on WhatsApp, so that's where you need to be. AI-powered Zoho WhatsApp messaging drives higher engagement, quicker replies, and more conversions.
Every WhatsApp interaction timed right, loaded with context, built to drive action. 13+ years of CRM messaging experience now running inside Zoho CRM.
Your data stays inside Zoho — fully secure.
100% Zoho-native WhatsApp integration with no external portals. Start WhatsApp messaging in minutes with one-click installation. No developer, no middleware.
Turn Zoho workflows into real customer conversations.
AI-powered Zoho messaging for profitable quarters. SMS, MMS, and WhatsApp- all manageable from a unified inbox inside Zoho.
Every feature lives inside Zoho CRM — same records, same workflows, same reports your team already knows.
Real-time alerts hit your team instantly, automated reminders and follow-ups run on their own — all from one place, nothing else to log into.
Connect, Engage, and Close Faster with WhatsApp in Zoho. Engage leads instantly on WhatsApp from Zoho CRM and turn every message into a closed deal — all from one unified inbox alongside SMS and other channels.
Reach thousands of contacts at once with personalized WhatsApp messages from Zoho CRM. Run bulk WhatsApp campaigns from Reports or List Views with full delivery and engagement visibility — all inside Zoho.
Stay connected to customers and sell faster to prospects. Get instant alerts for every incoming WhatsApp message inside Zoho CRM so your team never misses a response or a lead opportunity.
Trigger WhatsApp messages from any Zoho CRM object and workflow automatically — no coding required, minimal manual effort. Set up automated WhatsApp reminders, follow-ups, and drip sequences in minutes.
Automatically manage WhatsApp messaging compliance - TCPA, GDPR, and consent - based on customer behavior and intent. Boost brand awareness with branded links and protect your business from legal risk.
Every AI feature lives inside Zoho - smarter replies, faster responses, automated compliance, and 24/7 coverage with zero extra tools.
Create personalized WhatsApp message templates with the help of AI that drive higher engagement and meaningful responses.
Automatically manage WhatsApp messaging compliance — TCPA, GDPR, and consent — based on customer behavior and intent.
Get reply suggestions generated by AI tailored to each ongoing conversation, helping teams respond faster and smarter.
Engage prospects and customers 24/7 with an AI chatbot that responds to incoming WhatsApp messages right away - never miss a lead.
Turn every WhatsApp conversation into a sales opportunity — right from Zoho CRM
Truly Zoho-native · One-click install · No middleware · 24/7 onboarding support included
WHY CHOOSE US
14+ years of CRM innovation doesn't leave much room for guesswork. What we've built into Zoho CRM reflects that - AI-backed messaging that modern teams actually need.
Explore all featuresDefine triggers around CRM activity and watch response times drop. Messages fire when they're supposed to.
Automated scheduling and backend logic handle repetitive tasks, freeing your team for higher-value work.
Let automated scheduling and backend logic take repetitive tasks off your team's plate, reducing effort.
See exactly why customers chose 360 SMS over every other option for Zoho CRM messaging.
What teams say about WhatsApp integration with Zoho CRM
" Happy with the app, but customer service is what keeps us around. They don't just close tickets - they actually follow through. Whenever we've needed help, someone's been there. I look forward to continuing"
"Been using the 360 SMS app for a few months now. Setup was straightforward, and the team picked it up fast - nobody needed much hand-holding to get going. The team is very knowledgeable, and we have also been receiv..."
Whether it is Healthcare, Finance, Real Estate, Education — book a demo tailored to your Zoho use case.
FAQs about WhatsApp Integration with Zoho CRM
Have questions about 360 SMS for Zoho CRM? Need help with a demo or setup? Our team typically responds within an hours.
We'll connect you with the right specialist.
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