360 Email Sync User Guide

Introduction

Email Sync refers to the process of synchronizing or integrating email functionality across various devices or platforms to ensure consistent and updated information. In the context of an application, Email Sync typically involves connecting and coordinating email-related activities seamlessly.

Features

• Email Sync app is utilized to synchronize incoming and outgoing emails with Salesforce. Consequently, the synchronized emails are displayed within the activity panel of the respective records. In this app, we provide a Lightning Web Component (LWC) and two objects.
• Users can configure email syncing for specific objects of their choice using the Lightning Web Component (LWC). To accomplish this, they should create a new record by selecting an object and an email field using the component.