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Convert more with an AI-powered multi-channel Zoho messaging app that helps you reach more customers, engage impactfully, and accelerate sales exponentially.
A frontrunner in CRM innovation with 13+ years of expertise, now bringing powerful, AI-backed messaging to Zoho CRM.
Make every customer interaction count and convert
more with SMS, MMS, and WhatsApp Zoho integration
It’s your all-in-one setup to turn Zoho workflows into real customer conversations.
Turn every message into an opportunity using SMS, MMS & WhatsApp — all within Zoho CRM.
Have questions related to 360 SMS for Zoho CRM?
Get personalized template suggestions and create engaging templates with AI for higher engagement.
Automate and manage compliance based on customer intent using AI, rather than relying on incoming keywords.
Get AI-suggested responses based on the ongoing conversation context and engage in more meaningful conversations.
Enable the AI chatbot to respond to incoming messages in real time, 24/7, so that no opportunity is missed.
User-defined triggered messaging based on CRM activity reduces delays and prevents missed opportunities.
Automated scheduling and backend logic handle repetitive tasks, freeing your team for higher-value work.
Personalized messages using CRM data make every interaction relevant, boosting customer engagement.
Start Your Free Trial Today!
Absolutely. 360 SMS supports MMS in Zoho CRM, enabling you to send rich media like images, PDFs, and videos to make messages more engaging and informative. You can share documents, visuals, and promotional creatives effortlessly—all within your Zoho interface without switching to any external platform.
Yes. You can set up automated messaging journeys directly in Zoho CRM. You can trigger SMS, MMS, or WhatsApp messages based on lead activity, follow-ups, or time-based rules—ensuring timely engagement and nurturing without manual intervention or code.
Yes. 360 SMS enables complete two-way communication inside Zoho CRM. All inbound and outbound messages appear in a single thread linked to each record, giving you full conversation history for context-driven follow-ups, personalization, and improved customer experience.
Yes definitely. You can schedule messages to send at the perfect time or trigger template-based auto-replies using Zoho workflows. This ensures timely engagement, consistent responses, and improved customer satisfaction—without manual effort.
Yes. 360 SMS offers auto-reply support with AI ChatAgent in Zoho CRM. These bots handle routine queries, respond instantly 24/7, qualify leads, and ensure no conversation goes unanswered—even outside business hours.
Whether you need a 360 SMS demo, a pricing quote, or help with setup in Salesforce, our team is available 24x7 across the US, UK, AU, and IN.
We'll connect you with the right specialist.
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