No Dependency on Just
Einstein Chatbot
in Salesforce
Spawn a Salesforce Texting Chatbot - build one or many yourself without ANY custom code. Works for any industry, CRM, and texting channel. No separate integrations or technical knowledge needed. Tailor complete conversation journeys in minutes.
-
1Trigger: Lead Created in SalesforceBot fires automatically on any CRM event - lead created, field updated, stage changed, or any custom trigger inside Salesforce.
-
2Ask Qualifying Questions via SMSBranch on keyword reply - BUY / SELL / custom keywords. Every reply drives the conversation forward along a different path tailored to the customer's intent.
-
3Capture Details into Salesforce FieldsZero manual entry - all data mapped automatically to Salesforce fields. Leads, Contacts, Opportunities, and custom objects all updated in real-time.
-
4Automate Responses & Trigger Next StepBook an appointment, alert a rep, or enter a drip sequence automatically. All data captured in CRM - easy tracking and follow-up from that point forward.
Build Salesforce Chatbot Without Coding - For Any Industry, Any CRM
Configure a Salesforce Chatbot without coding to automate customer interactions such as lead qualification, customer support, and FAQs. Powered by AI, it delivers answers in seconds - automating responses, capturing leads, and providing personalized support so your team can focus on high-value tasks.
No dependency on just the Einstein bot in Salesforce. No separate integrations or technical knowledge needed. Tailor complete conversation journeys in minutes. Teams save millions in spend - configuring processes in days, not years.
We give you all the tools you need to create your own texting chatbot that works on 11 channels
Communicate Productively, Always
Automate and scale 2-way interactions with point-and-click. Handle any volume of customer conversations simultaneously without increasing headcount.
Be Where Customers Are
Merge and control 15 in-built communication channels from one chatbot. Meet customers on SMS, WhatsApp, Instagram, or any channel they prefer.
Move the Chatting Needle
Capture details and progress to trigger the next conversation. Every reply branches the flow, updates the CRM, and moves the lead forward automatically.
Extensible In-Built Tools
Save millions in spend. Configure processes with point-and-click tools in days, not years. Teams see 70% faster information retrieval when knowledge is centralized inside Salesforce.
Salesforce WhatsApp Chatbot Is Much Easier to Configure Now
Configure a Salesforce WhatsApp Chatbot without coding and automate customer support, lead qualification, and sales interactions via WhatsApp directly within your Salesforce ecosystem. The chatbot logs all conversations automatically in Salesforce, ensuring that your team has full visibility of every interaction.
An Ideal Salesforce Chatbot Integration - for Every Industry
Win them on the mobile, win them over completely. Ditch boring forms and make lead qualification more interactive and engaging over mobile.
Education & Edutech
Help student counselors scale student engagement and enroll more students with an admissions chatbot for your institution - automated, 24/7, across SMS and WhatsApp.
Financial Services
Build trustworthy relationships for financial services. Pre-qualify customers for loans with automated chatbots and respond to them fast - no manual follow-up needed.
Healthcare Services
Increase treatment adherence for treatment programs. Communicate compliantly over Veeva or any CRM with HIPAA compliance - patient interactions automated and logged.
Real Estate
Respond to serious home buyers immediately and get the conversation to an open house appointment faster - chatbot qualifies, books, and routes hot leads 24/7.
Insurance
Automate policy renewals, claims status updates, and inbound queries - reduce call volume without any code. Every interaction logged automatically in Salesforce.
Recruitment
Screen candidates, schedule interviews, and send offer letters via SMS chatbot - all automated inside Salesforce. Reduce recruiter workload while improving candidate experience.
360 SMS May Surprise You - Much Cheaper, Much Easier, No Limits
Chatbot Salesforce Integration with 360 SMS is much cheaper in comparison to Salesforce Einstein bot pricing. It's also completely predictable and super easy to set up. And there's no limit on the number of simultaneous customer conversations you can automate. Tailor complete conversation journeys on a chatbot for your industry in minutes - saving months and thousands of dollars on custom code.
Build a Salesforce texting chatbot without any code - for any industry, any CRM, 15 channels
Book a demo • Get the App • 60K+ teams on Salesforce • 1,200+ AppExchange reviews
Save Months and Thousands of Dollars on Custom Code - Go Live the Same Day
Teams using 360 SMS report 50% lower OpEx through automation and reduced time-to-answer across Salesforce AI chatbot use cases. Configure processes with point-and-click tools in days, not years. No developers needed, no Einstein dependency, no separate integrations - just drag, drop, and launch.
"Build one or many chatbots yourself - without ANY custom code, for any industry, any CRM."
360 SMS Chatbot is AI-powered and built for Salesforce AI chatbot use cases - qualifying leads, answering FAQs instantly, handling multilingual conversations, and reducing repetitive queries. Teams report 70% faster information retrieval and 50% lower operational costs. No limit on simultaneous conversations. Go live the same day.