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Salesforce Native · Sales Messaging · Lead-to-Close Automation

Shrink Sales Cycle and Close More
with SMS in Salesforce

Qualify leads with automated Salesforce sales messaging and accelerate every stage of the buying cycle. Help reps manage more conversations, respond instantly, and close deals faster with less manual effort.

★★★★★ 4.9 / 5.0 · 1,200+ verified reviews · 60K+ users globally
360 SMS - Sales Inbox · Salesforce CRM for Sales
4
2
1
3
Client Conversations
David Chen9:03 AM
Docs uploaded - all done ⚖️
💬 SMS
Sarah Williams8:44 AM
Invoice paid ✓
💚 WhatsApp
Marcus ReidTue
What's my case status?
AI Bot
1
Priya KapoorMon
CONFIRM - Tuesday 10am ✓
💬 SMS
James Carter - Lead #L-4219
via Salesforce CRM · TechScale Sales
Hi James - text DEMO to get early access + a personalized walkthrough. Reply DEMO now 🚀
360 SMS · 9:01 AM · Delivered ✓
DEMO
James · 9:03 AM
Great - your demo is booked for Thu 2pm. Here's the link: gb.co/demo/7342 🎯
9:03 AM · Auto-logged ✓
✓ Lead #L-4219 · SMS out in 43s · Demo booked · Rep briefed · All in Salesforce
Type a message...
Template
Auto-logged · Rep briefed · Deal in motion Live
Lead-to-Pipeline
Conversion
35%Shorter
Sales Cycles
38%More
Conversions
98%SMS
Open Rate
1,200+Verified
Reviews
AgentExchange · #1 Rated
Why sales teams choose 360 SMS

Leave Nothing to Chance -
Enhance Every Step of the Buying Cycle

Every use case runs natively inside Salesforce - from speed-to-lead and lead qualification to demo booking, cross-sell, renewals, and review collection. Click a use case to see it in action.

Speed-to-Lead

Catch them early - before the internet distracts them

Lead enters Salesforce - automated SMS goes out in under a minute, not when reps check their queue. Reach prospects at peak interest instantly, regardless of lead volume or rep availability.

  • SMS fires in under 60 seconds - regardless of volume or rep availability
  • Advertise branded keywords to start conversations faster and more reliably
  • Schedule meetings 90× faster than email - before competitors get a look in
<1 min
First response
More meetings
0
Manual outreach
Speed-to-Lead · Salesforce CRM · Auto-FireLive
Lead Submits Form → SMS Out in <60s → Rep Briefed · Automated
Hi James - text DEMO to get early access + a personalized walkthrough. Reply DEMO now 🚀
360 SMS · 9:01 AM · Delivered ✓
DEMO
James · 9:08 AM
Great - your demo is booked for Thu 2pm. Here's the link: gb.co/demo/7342 🎯
9:08 AM · Auto-logged ✓
✓ SMS out in <60s · Demo booked · Rep briefed · Deal starts warm · All in Salesforce
<1 min
First response
More meetings
0
Manual outreach
Lead Qualification

Help sales teams handle more conversations - respond automatically

Qualify leads with automated Salesforce sales messaging and chatbot-driven conversations. Save conversation history, give reps full context, and switch to 360 CTI when prospects are ready for a sales call.

  • Decision trees qualify budget, timeline, use case, and authority via keyword replies
  • Leads scored and routed to the right rep - reps only call qualified prospects
  • Full conversation history saved - sales agents enter every call briefed
More qualified
24/7
Qualification
0
Wasted calls
Lead Qualification · Decision Tree · SalesforceRunning
Lead created in Salesforce - qualification sequence starts automatically
"What's your team size and timeline?" - budget & authority captured via replyQualified ✓
Lead scored automatically · Enterprise → AE · SMB → SDR · routed instantlyRouted ✓
Rep alerted · full conversation history visible · CTI pivot when readyBriefed ✓
✓ 3× more qualified · Reps only call ready prospects · All logged in Salesforce
More qualified
24/7
Qualification
0
Wasted calls
Demo Booking & Meeting Scheduling

Schedule meetings 9× faster than email - prevent buyers from shifting focus

Schedule and reschedule meetings with SMS follow-ups far faster than email to keep buyers engaged before competitors do. Send confirmations, stay accessible for order updates, and deliver faster service experiences that drive repeat purchases.

  • DEMO keyword triggers scheduling link instantly - booking in one reply
  • Confirmation + 24-hour + morning-of reminders fire automatically
  • Respond based on time zone and availability to maximize response chances
vs Email
↓60%
No-shows
0
Manual booking
Demo Booking · Scheduling · Salesforce CRMActive
Lead replies DEMO - scheduling link fires instantly · booking in one reply
James books Thu 2pm · confirmation fires · 24h + morning-of reminders setBooked ✓
Time-zone aware · rep availability checked · message lands at optimal windowOptimized ✓
Rep briefed · no-show rate ↓60% · deal stays in motion · all logged in SalesforceReady ✓
✓ 9× faster than email · No-shows ↓60% · Deal stays warm · All in Salesforce
vs Email
↓60%
No-shows
0
Manual booking
Cross-Sell, Upsell & Renewals

Increase renewals and new subscriptions with well-placed SMS offers

Cross-sell products by client tier and promote upgrades with targeted SMS offers. Share web links and help resources, drive renewals, and launch offers at scale with branded payment links.

  • Cross-sell triggers by client tier - right product, right customer, right time
  • Renewal reminders fire before expiry - branded payment link for instant conversion
  • Send reminders for deals to create urgency and generate curiosity
+38%
Renewal rate
Cross-sell rate
0
Manual outreach
Cross-Sell & Renewals · Client Tier Triggers · Salesforce Running
💰 CROSS-SELL TRIGGER - TECHSCALE · ENTERPRISE TIER
"Hi James - your Pro plan renews in 14 days. Upgrade to Enterprise now and lock in 20% off: ts.co/upgrade/4219 🚀"

→ Branded payment link → James upgrades without a call
✓ Renewal rate +38% · Cross-sell 3× · Branded links build trust
Client tier data from Salesforce triggers the right offer automatically
Urgency deal + branded payment URL converts without a call
+38%
Renewal rate
Cross-sell rate
0
Manual outreach
AI Sales Support

Stay on the customer - pursue opportunities with a persistence only 360 SMS can provide

Configure chatbots and drip campaigns to follow up with prospects automatically at every lifecycle stage. Re-engage non-responders with power dialers, texts, and ringless voicemails that busy prospects can review later.

  • AI handles FAQs, pricing queries, and objections 24/7 - reps stay in high-value work
  • Ringless voicemail for busy prospects - they play back at their convenience
  • Hot leads escalated to rep instantly - no opportunity lost to silence
24/7
Coverage
↑2×
Selling time
0
Missed leads
AI Sales Support · 24/7 · Salesforce CRMRunning
Prospect asks "What's the pricing?" - AI handles instantly, 24/7
Non-responder detected - ringless voicemail sent for later playback
High intent signal detected - hot lead escalated to rep instantly
Rep selling time doubled · AI handles tier-one · no opportunity lost
✓ 24/7 coverage · Selling time ↑2× · Hot leads never missed · All in Salesforce
24/7
Coverage
↑2×
Selling time
0
Missed leads
Proactive Customer Outreach

Collect social proof and attract reviews - encourage first-time buyers with automated surveys

Send branded shortened URLs to collect reviews through automated surveys. Showcase positive customer experiences, drive repeat purchases, and encourage word-of-mouth with faster, more accessible service interactions.

  • Branded shortened URLs to review pages - 5× response vs email requests
  • Automated NPS and satisfaction surveys - logged to Salesforce record
  • Give customers a single point of contact - same localized originator builds trust
Review rate vs email
+38%
Repeat purchases
0
Manual follow-ups
Reviews & Retention · NPS · Salesforce CRMRunning
Deal closes in Salesforce - review request fires: ts.co/review/4219
James rates 5⭐ - NPS logged · rep flagged · positive review captured
Drip sequence pursues renewal - millions of prospects followed up year-round
Repeat purchase offer fires at right moment · Salesforce deal record created
✓ 5× review rate · Repeat purchases +38% · No prospect forgotten · All in Salesforce
Review rate
+38%
Repeat purchases
0
Manual follow-ups
Sales Teams
Ready to close deals faster?
See 360 SMS running inside Salesforce for sales in a free 20-minute demo.
How it works

Automated. Inside Salesforce. Zero code

Respond fast · Qualify · Book · Close · Retain - every deal follows the same automated pattern.

Speed-to-Lead
Form submit → SMS in <60s · Personalized intro · Keyword flow · Rep briefed · Salesforce
SMS out in <60 seconds01 / 04
1
Lead submits form
Salesforce record created - SMS fires automatically in <60s
2
Personalized intro sent
Rep name, product, keyword trigger - feels 1-on-1 at scale
3
Lead replies DEMO or INFO
Keyword flow handles response - booking link or info sent
4
Rep notified · Briefed for call
Lead record updated · full conversation history available
First contact before competitor responds · Deal starts with warm prospect · All in Salesforce
Lead Qualification
Qualification sequence · Lead scored · Rep given context · CTI pivot · Salesforce
3× more qualified leads02 / 04
1
Qualification sequence starts
Budget, timeline, use case, authority - keyword replies
2
Lead scored automatically
Score logged to Salesforce · matched to right rep or tier
3
Rep given full context
Conversation history visible · rep enters call prepared
4
CTI pivot when ready
Switch to 360 CTI call when interest is high enough
Reps only call qualified leads · Full context every time · Sales time doubled
Cross-Sell & Close
Client tier trigger · Urgency deal · Branded payment link · Confirmation · Salesforce
Deals closed 3× faster03 / 04
1
Cross-sell trigger fires
Salesforce client tier data triggers personalized offer
2
Urgency deal sent
Limited time offer + branded URL creates sense of urgency
3
Customer clicks and pays
Branded payment link converts without a call
4
Confirmation sent · Record updated
Salesforce updated · rep notified · upsell complete
Cross-sell 3× · Urgency drives decisions · Branded links build trust · All in Salesforce
Follow-Up & Retention
Post-purchase sequence · NPS survey · Drip renewal · Repeat purchase · Salesforce
Repeat purchases +38%04 / 04
1
Deal closes in Salesforce
Post-purchase sequence starts automatically
2
NPS survey + review ask
Branded URL · 5× response vs email requests
3
Drip campaign pursues renewal
Millions of prospects followed up simultaneously year-round
4
Repeat purchase triggered
Offer fires at right moment · Salesforce deal record created
No prospect falls through the cracks · Reviews built in · Repeat business automated
⚡ AI Use Case · Sales

AI-Powered Sales Engagement at Scale.
24/7

Sales reps are too valuable to waste on unqualified leads and routine queries. 360 SMS AI agents handle lead qualification, objection handling, meeting scheduling, and follow-up drips - automatically inside Salesforce. Give sales agents the context they need to pivot into a conversation. Automated text is your window in.

AI-backed One-on-One Conversations
AI-Powered One-on-One Conversation generates contextual response suggestions during live prospect conversations based on customer intent and interaction history automatically.
Improve prospect engagement quality
AI-Based Drip Suggestions for Nurturing
AI-Based Drip Suggestions recommend personalized follow-up journeys and engagement timing based on customer response patterns and conversion behavior.
Increase lead nurturing effectiveness
Conversation Analysis for Sales Insights
Conversation Analysis detects buyer sentiment, identifies objections, summarizes discussions, and recommends next-step actions from sales conversations automatically.
Strengthen sales follow-up strategies
All AI agents run natively inside Salesforce - no external tools, no extra logins.
Every conversation is logged to the Salesforce lead or opportunity record. Reps always have full context.
See AI in action →
Salesforce Native · Multi-Channel · Single Point of Contact
Platform & Multi-Channel

Increase accessibility -
customers find it easy to come back to you

Get deals in front of mobile screens and move buyers through the sales cycle faster. Unlike ignored calls, texts get seen - making automated SMS your window to engagement.

Send messages when they're awake
Respond to customers based on their time zone and availability. Maximize chances to receive a response. Scheduled messages land at the optimal window for each contact.
Same localized originator for all comms
Use the same localized originator (sender number) for all communications so buyers always have a single point of contact - building trust and familiarity throughout the sales cycle.
Branded shortened URLs
Send branded shortened URLs for web assets, help articles, review pages, and payment links that redirect and track engagement. Buyers trust and click links from familiar brands.
Advertise branded keywords
Advertise branded keywords across campaigns to start conversations faster over text. Keywords like DEMO, INFO, and BUY trigger automated flows that move deals forward.
Salesforce-Native Sales Platform
How 360 SMS moves deals through the buying cycle
All lead and opportunity data inside Salesforce CRM
15+ channels · SMS, WhatsApp, MMS, voice, ringless VM
Branded keywords · scheduling links · payment URLs
Time-zone aware sending · max response rate
Same originator · single point of contact
All conversations logged to Salesforce record
Text is read. Calls sometimes go unanswered.
Text is read at least once even before it's ignored - unlike calls that can be rejected off-hand. Automated text is your window in.

Trusted by 60K+ Users Globally

Trusted by 60K+ Users Globally The most reviewed Salesforce SMS app on AppExchange - verified 5-star reviews from real teams.

★★★★★

“Our speed-to-lead response went from hours to seconds. Every new lead gets an SMS before our rep even sees the notification — and we’re booking demos 90× faster than email. Pipeline doubled in 60 days.”

James C.
VP Sales · TechScale · Salesforce CRM
★★★★★

“Cross-sell and renewal automation alone paid for the platform in month one. The right offer goes to the right customer tier at exactly the right moment — branded payment link and all. It just works.”

Sarah K.
Head of Revenue · GrowthLab · Salesforce
★★★★★

“Our reps used to waste 40% of their time on unqualified calls. Now the chatbot qualifies every lead before anyone picks up the phone — reps only call prospects who are ready to buy. Close rate up 3× since implementation.”

Mark D.
Enterprise AE · SalesForce Elite · Salesforce

60K+ users. 100+ countries. 1,200+ five-star reviews.

Healthcare, finance, real estate, education - see a live demo tailored to your industry.

Common questions about SMS for sales teams

Everything you need to know about Salesforce SMS with 360 SMS App.

1. How can sales teams use Salesforce SMS to improve speed-to-lead response?
2. How can SMS help sales teams qualify leads automatically?
3. Why is SMS more effective than email or calls for sales outreach?
4. How can sales teams automate follow-ups using Salesforce SMS?
5. How can SMS improve meeting scheduling and demo bookings?
CONTACT US

Get in touch- hear back
in an hour or less

Whether you need a 360 SMS demo, a pricing quote, or help with setup in Salesforce, our team is available 24x7 across the US, UK, AU, and IN.

24x7 global support
Average first response within an hour
Trusted by 60K+ users on Salesforce

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