Zoho

How 360 SMS for Zoho Simplified Student Admissions and Communication

Discover how a leading higher education institution streamlined admissions communication using 360 SMS for Zoho. By automating SMS and WhatsApp engagement, the institution accelerated enquiry follow-ups, improved student engagement, and simplified admissions communication.

360 SMS for Zoho has made it much easier for us to stay connected with prospective students. We can automate follow-ups, respond faster, and manage everything directly from Zoho CRM.

Admissions Team |

About the Institution

Discover how a leading higher education institution transformed student communication using 360 SMS for Zoho CRM. Serving thousands of prospective and enrolled students, the institution sought a faster and more effective way to manage admissions outreach, application follow-ups, and student engagement directly within Zoho CRM.

Industry

Education

Region

North America

Company Size

25,000+ Students

Product Used

360 SMS for Zoho CRM

The Use Case Delivered for the Institution

Discover how the institution modernized its admissions communication with 360 SMS for Zoho CRM. By automating SMS and WhatsApp follow-ups, sending personalized reminders, and managing two-way conversations within Zoho CRM, the admissions team streamlined outreach, improved responsiveness, and kept prospective students engaged throughout the enrollment journey.

Key Business Impact and Outcomes

Faster Enquiry Response Times

Higher Application Completion Rates

Increased Student Engagement

Reduced Manual Communication Efforts

Improved Event Attendance

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