Send SMS to millions globally, automate 2-way conversations, and let customers reply - all natively inside Salesforce. No code. No middleware. Works within minutes.
Whether you're sending alerts to millions or managing live replies one-on-one, 360 SMS handles both - natively inside Salesforce.
Broadcast to millions in seconds.
Pick any Salesforce Report, campaign, or List View and send personalised SMS to your entire audience - no CSV exports, no middleware, auto-skip opted-out contacts.
Live replies, chatbots, keyword actions.
Agents handle inbound SMS in a unified inbox - any channel, any contact. Every reply is auto-logged to the Salesforce Contact, Lead, or Account record instantly.
Every feature lives natively inside Salesforce - no tabs, no exports, no middleware.
SMS, WhatsApp, Instagram, Messenger, CTI, and more - all in one inbox natively inside Salesforce. Every reply auto-logged to the CRM record.
Pull from any Report, Campaign, or List View and send personalized SMS to millions in seconds. Schedule, throttle, auto-skip opted-out contacts - zero CSV exports.
Schedule SMSs for specific times, trigger based on CRM events, or include in drip sequences alongside SMS, WhatsApp, and more channels.
Agents reply to inbound SMS in real time from any Salesforce record. Every message auto-logged to the Contact, Lead, or Account - with AI-suggested replies based on CRM context.
Trigger SMS messages directly from Salesforce Flow, Workflows, or Apex. Send messages based on any CRM event.
A leading Salesforce SMS app. Up and running within minutes.
No middleware · No developer · Native install from AgentExchange
SMS campaigns deliver unmatched open rates, response rates, and reach - across all age groups, devices, and countries. No app, no algorithm.
Every AI feature lives inside Salesforce - no extra tab, no third-party tool. Your team gets smarter replies, faster responses, and less manual work without changing how they work today.
Respond faster with real-time, context-aware suggestions directly in the Salesforce inbox. AI leverages conversation history and CRM data to recommend the best contextual reply.
50+ languages, translated in real time. Reach customers in the language they actually speak - without stepping outside Salesforce to do it and build pipeline faster.
Every interaction analyzed in real time - sentiment, intent, key topics, concise summaries. Your team walks into every follow-up knowing exactly what happened and what to do next.
AI monitors every conversation for risks, spam triggers, and policy violations - then flags what needs attention. Receiev recommendations, so your messaging stays clean and your team stays out of trouble.
Dictate your SMS and it's drafted - no typing required. AI scores each message for clarity, compliance, and engagement before it goes out, so nothing leaves unpolished.
Instantly refine the tone, clarity, and length of every message with AI without losing the meaning. Ensure readability, maintain compliance, and craft impactful messages that resonate - all without rewriting from scratch.
The 360 LLM agent reads incoming SMS, understands context, and replies intelligently - without rigid decision trees. Escalates to a human when needed. Everything auto-logged to the CRM record.
Same Salesforce SMS app, same inbox, same features. Add channels without starting from scratch.
Explore all channelsSee exactly why 60K+ users chose 360 SMS over every other option on AgentExchange.
| ELEMENTS |
360 SMS App
SALESFORCE NATIVE · #1 RATED
|
Others
On AgentExchange
|
|---|---|---|
| Support | Free | Paid |
| Natively-built | Yes | No |
| Salesforce Cloud Support | All Clouds | Limited to 1–2 clouds |
| Channels | 15 Channels | Limited to 3–4 channels |
| Chatbot | No-code | Complex |
| AI Capabilities | Yes | No |
| Drip Campaigns | Multi-channel | Single channel |
| Unified Messaging Console | Yes | No |
| GDPR Compliant | Yes | No |
Industry-specific SMS workflows, templates, and use cases - tailored to your team's exact needs.
One of the most-reviewed Salesforce SMS App on AgentExchange- 1200+ verified reviews from real teams.
"360 SMS transformed how we handle patient communications. Open rates jumped to 98% and our team saves hours every week."
"Bulk SMS from Salesforce Reports with zero CSV exports changed everything. We now reach 50,000 contacts in under a minute."
"Scheduling SMSs for listings generated more callbacks in one week than email did in a month."
Everything you need to know about Salesforce SMS with 360 SMS App.
Whether you need a 360 SMS demo, a pricing quote, or help with setup in Salesforce, our team is available 24x7 across the US, UK, AU, and IN.
We'll connect you with the right specialist.
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