360 SMS is the leading Salesforce MMS app on AgentExchange. Send multimedia messages, images, video, GIFs, barcodes, and PDFs - directly from the Salesforce SMS inbox; no extra setup needed.
Both sides of your Salesforce MMS integration run natively - no middleware, no tab-switching, no separate login. Every message sent or received is automatically tied to the right Salesforce record.
Send pictures, video, audio, and more.
Send images, audio, video files, GIFs, barcodes, and rich documents - straight from any Salesforce record.
Improve ROI with visual campaigns.
Repurpose existing graphics, reduce MMS spend, and improve campaign returns by adding visuals to SMS campaigns without rebuilding from scratch.
Every Salesforce MMS feature lives inside your CRM - same records, same reports, same Salesforce workflows your team already knows.
Send MMS from Salesforce - images, video, GIFs, audio, and documents - all from any Lead, Contact, or Account record. MMS for Salesforce is 10× more likely to be shared than plain SMS. Supported by the same 360 SMS app that handles bulk SMS Salesforce, WhatsApp, and 13 more channels.
Track delivery rates, click-throughs, and open rates per MMS template. Use data to identify best-performing creatives and reduce spend.
Fire MMS automatically on record changes, keyword replies, or campaign steps. Build drip sequences mixing SMS and MMS in the same flow.
Build multi-step drip campaigns that mix MMS and SMS in a single flow. Send the right visual at the right stage - product image on day 1, promo on day 3, reminder on day 7.
Reply to individual conversations with images, videos, or documents directly from any Salesforce record - same threaded inbox as SMS, personalised at every touchpoint.
Every AI feature lives inside Salesforce - no extra tab, no third-party tool. Your team gets smarter replies, faster responses, and less manual work without changing how they work today.
AI MMS Conversation Analysis analyzes conversations to detect sentiment, extract keywords, summarize interactions, identify key takeaways, and suggest follow-up actions.
AI tracks campaign performance, identifies top-performing creatives, and recommends adjustments to improve response rates automatically.
AI supports the best replies during one-on-one SMS and MMS conversations, helping agents be more effective with meaningful interactions.
Add MMS to Salesforce within minutes - no middleware, no developer
Native AgentExchange install · No developer · No middleware · GDPR & HIPAA compliant · 24/7 onboarding included
Same Salesforce SMS app, same inbox, same features. Add channels without starting from scratch.
Explore all channelsSee exactly why 60k+ users choose 360 SMS over every other option on AgentExchange.
| ELEMENTS |
360 SMS App
SALESFORCE NATIVE · #1 RATED
|
Other SMS Apps
On AgentExchange
|
|---|---|---|
| Support | Free | Paid |
| Natively-built | Yes | No |
| Salesforce Cloud Support | All Clouds | Limited to 1–2 clouds |
| Channels | 15 Channels | Limited to 3–4 channels |
| Chatbot | No-code | Complex |
| AI Capabilities | Yes | No |
| Drip Campaigns | Multi-channel | Single channel |
| Unified Messaging Console | Yes | No |
| GDPR Compliant | Yes | No |
Industry-specific Salesforce MMS workflows, pre-built templates, and proven use cases - ready on day one.
One of the most-reviewed Salesforce MMS app on AgentExchange- 1200+ verified reviews from real teams.
Adding product images to our SMS campaigns doubled click-through rates overnight. MMS from Salesforce is a game-changer.
Sending menus and maps via MMS reduced inbound phone calls by 30%. Our customers love the convenience.
Property photo MMS campaigns outperform email every time. Setup in 360 SMS was done in an afternoon.
Healthcare, finance, real estate, education - book a demo built around your use case.
Everything you need to know about Salesforce MMS with 360 SMS App
Whether you need a 360 SMS demo, a pricing quote, or help with setup in Salesforce, our team is available 24x7 across the US, UK, AU, and IN.
We'll connect you with the right specialist.
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