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Facebook Channel Guide

Table of Contents

Introduction

  • Facebook is a social media and social networking website. It has grown to become one of the largest social networks in the world, with over 2.99 billion monthly active users as of Q1 of 2023.
  • Facebook is also a popular platform for businesses to reach their target audiences through targeted advertising, pages, groups, and sponsored content.
  • 360 SMS has successfully integrated with Facebook.
  • Users can use the Facebook feature from the detail pages, list views, SMS From Campaigns, SMS from Reports, SMS from Users, Conversation View, and Process Builders. From the Process Builders, the users can only send the templates, and to do so, the user has to include a Message Type parameter.
  • In the Create Message page, you will find a field called Channel, from which users can select the channel they want to send the message.
Select Channel
Fig 1: Select Channel
  • The image below shows a contact created for the Facebook channel.
User Details
Fig 2: User Details

Requirement

The sender number should be messenger-enabled to send a message through Facebook to the clients; only then can the message be sent.

Attachment

Users can also send MMS or any attachment using the Facebook functionality. They can send one file at once, the size limit of which is 8 MB. A separate incoming message will be displayed if sending more than one attachment.

Conversation View

Conversation View from 360 SMS App
Fig 3: Conversation View from 360 SMS App
Messenger Logo
Fig 4: Messenger Logo
Conversation View from Mobile Messenger App
Fig 5: Conversation View from Mobile Messenger App

Prerequisites from the client

The client needs to create their own Facebook page, and then that particular page will be configured with 360 SMS.

Contact Us

For more information or assistance, please contact 360 SMS experts at
Email: care@360smsapp.com
Phone number: +1 323 641 4417 (USA); +44 740 327 9473 (UK); +61 48885 3632 (AUS)
Website: https://360smsapp.com/

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