360 SMS vs. SMS Magic:
Which Is the Better Choice?
Compare features, AI, automation, channels, and pricing to choose the right Salesforce messaging solution.
Choice is YOURS
TRY before you BUY!
Does SMS Magic Have Everything You Need?
SMS Magic is a capable Salesforce messaging solution for basic SMS conversations. But if you need AI, chatbots, more channels, or broader Salesforce Cloud coverage, you may outgrow it sooner than you expect.
Trusted by 3,000+ Businesses Worldwide
What Sets 360 SMS Apart from SMS Magic
| App Name |
|
|
|---|---|---|
| AppExchange Reviews | 1200+ | 1100+ |
| Channels | SMS, MMS, WhatsApp, RVM, and 11 more channels | 6 Channels |
| AI | Comprehensive | Limited |
| Salesforce Cloud Supported | All Saleasforce Cloud supported | Sales, service, marketing, experience |
| Out of the Box Chatbot | Yes | No |
| Multi-Channel Drip Campaign | Yes | No |
| Unified Messaging Console | Yes | No |
| Support | Free | Paid |
*The names and logos for 360 SMS App are trademarks of 360Degree Corp. All other trademark, brand name, or product name belong to their respective holders. Comparison information as of July, 2026.
Why 360 SMS for
your business?
- Never miss a follow-up again.
- Compliance changes never slow you down.
- Never lose a lead to slow responses.
- Stop juggling disconnected communication tools.
- Data security can never be a concern for you
- Language is never a barrier again.
Starting Fresh or Moving from SMS Magic?
Choose 360 SMS
Complete data migration | Dedicated onboarding specialist | Bring your own carrier or number
For teams of every size. Start every conversation inside Salesforce.
Join 60,000+ users in 100+ countries who text, automate, and engage without ever leaving their CRM.
- Backed by AI Agents
- Free migration from SMS Magic
- Zero messaging downtime
- Dedicated onboarding specialist
