360 SMS is a one-stop Salesforce texting app. The app empowers users to communicate effectively with customers and business partners, allows marketers and sales users to batch text and enables administrators to automate triggered text messages and even automate the responses.

You’ll be stunned at how much quicker your clients react to messages versus email.

And that’s just the tip of the iceberg, check out our differentiating features to see why so many companies choose 360 SMS.

360 SMS is an easily implemented integration of inbound and outbound Text Messaging (SMS) and MMS (sending pictures and files) capabilities within Salesforce. The solution works in Salesforce Classic, Salesforce Lightning and Salesforce 1 automatically without any additional configuration. You may install the 360 SMS solution to your Production or Sandbox from the Salesforce AppExchange or simply search “360 SMS” within the AppExchange and follow the simple instructions from there. You’ll be amazed at how much faster your customers respond to texting versus email. 360 SMS is a unique Salesforce bulk texting app with its ability to use the native Salesforce Reports to execute Batch SMS. 360 SMS is the top-ranked Salesforce SMS App. 360 SMS App being One-stop texting solution platform for almost all kinds of industries including Healthcare, Hospitality, Education, etc. It can be your savior when it comes to mass texting people at the same time. 360 SMS App can be your one-stop mass text message app from Salesforce providing you with all relevant features so that you can make the most out of it.

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We are serving almost every industry and is famous for its advanced Salesforce texting features. Here are some of the top Industries we are currently associated with.


SMS has become the primary mode of communication for NPO Industry.


Our software automatically handles texting campaign for Education Industry.


Transforming healthcare facilities with the bulk texting experience.


Texting has changed the concept of marketing as well as communication for Real Estate Industry.


Easily schedule an appointment via Texting using Keywords on the desired number.


Using SMS App for ensuring the goal-oriented future of their business firm.

Why Choose Us?

It enables you to reach more and more clients in a fast possible manner.

We have built an industry-focused messaging app that helps industry leaders to greatly increase customer engagement through 1-on-1 conversational texting, batch texting and AI driven automated texting. You’ll be amazed at how much faster your customers respond to texting versus email. 360 SMS is a unique Salesforce bulk texting app with its ability to use the native Salesforce Reports to execute Batch SMS. 360 SMS is the top-ranked Salesforce SMS App. 360 SMS also has an Apex class that can either be called in Process Builder, Flows or in trigger code. There is an Apex class for sending regular SMS and another one for sending MMS which includes a parameter for the picture or file.

Improve conversion rate through real-time analysis
Enterprise level solution
Reduce Turnaround Time
Increase Sales as well as engagement
Ryan Turner
Data Manager

Easy to use, Excellent service 

We recently added 360 SMS to our Salesforce instance and are very pleased with the easy to use features, aesthetically pleasing design, and excellent customer service. I highly recommend 360 SMS. 
Joshua Boensch
Web Developer / Salesforce Administrator
Made life a lot easier 

Ease of installation, solid functionality, and measurable (as much as you can expect through SMS) results through metrics and their provided reports/dashboard makes this product stand out against their competition. 

Jeff Shiflett
Database Analyst

Amazing App!

Great SMS App

This app has everything and more you would ever need with an SMS app for Salesforce. Easy to setup and maintain. Being able to send text messages by a report is a great feature. We use it all of the time. 

M (1)
Max Winkler
Director of Client Programs
Great integration, phenomenal support 
We are very excited to start leveraging the power of this app – so far we have been very impressed with its functionality. Add to that the super quick turn around for great support and it’s a no brainer 5-star review. 
Sarah Schneider

Really helpful customer support

This is a great app and the customer support team has been extremely helpful getting it customized for our organization. It is much cheaper than other apps we considered and they are adding new functionality all the time. Highly recommended.


People have now understood the importance of texts in their lives which is the main reason why they have been shifting their focus from other communication mediums to text messages. To read more about Salesforce Texting functionalities, advancements etc, read our following blogs.

Texting with Salesforce
The Impact of URLs in Elevating Texting in Salesforce

The Impact of URLs in Elevating Texting in Salesforce Are you one of those who believe Salesforce texting is not merely a means of communicating with your prospects and customers one-on-one and there is much more beyond conversational texting operations?  Do you also love experimenting with different methods to improve…

Texting app on AppExchange
Seizing Every Opportunity: How to Prioritize and Handle Every Text Effectively

Seizing Opportunities Handling Every Text Effectively When you use text messages prudently for business communications, you can create countless business opportunities. On the contrary, when you mishandle text messages,  it can cost you a lose of many business opportunities and hamper your brand reputation. And these different approaches to managing…


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