Is it Possible to Get SFMC WhatsApp? Let’s Find Out Salesforce Marketing Cloud serves as a platform for organizations to perform marketing initiatives that reach customers through various communication systems. People find it difficult to conclude if SFMC WhatsApp integration is possible. The good news? Yes, it is! Businesses wishing…
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Debunking 7 Salesforce Text Messaging Myths for Ultimate Business Growth Business communication heavily relies on text messaging because this method allows to establish immediate contact with customers. However, businesses fail to maximize text messaging on Salesforce because multiple widespread misunderstandings prevent them from taking advantage of its growing significance. Often,…
Enhancing Salesforce Call Center Experience with 360 CTI Every company that depends on direct customer interactions needs to witness smooth reliable call center experiences. Businesses dealing with numerous customer phone calls need to implement sophisticated tools beyond basic telephony systems to deliver high customer satisfaction. The integration between the Salesforce…
How to Maximize the Impact of Every Salesforce Outbound Message Business success depends heavily on effective communication and Salesforce outbound messaging is the life and blood when it comes to communication. With the best solutions, it can be automated effectively to enhance organizational interactions. When messages are sent, it’s expected…
Turn Every Call into a Lead with a Salesforce CTI Solution The way you manage every call is a crucial determinant that decides whether a potential sale gets lost or results in a sale. The leads that hide within each telephone connection can escape through poor communication leading to abandoned…
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