Salesforce

CTI implementation in Salesforce

18 Dec: Does Salesforce have a CTI? Here’s the Answer

Does Salesforce have a CTI? Here’s the Answer Customer relationship management commonly referred to as CRM is one of the most common sales and marketing tools in modern organizations currently, and Salesforce is one of the most popular CRM platforms in the world today. Telephony solutions are one of the…

Salesforce Message

13 Dec: Does Salesforce Have SMS Messaging? Let’s Explore

Does Salesforce Have SMS Messaging? Let’s Explore In the current world business environment, business communication practices are essential for sustaining and enhancing customer relationships. Since organizations are trying to improve their Salesforce communication with customers, they are searching for new ways to do it. One such communication channel is the…

Marketing Cloud WhatsApp

06 Dec: Can Salesforce Marketing Cloud Send SMS and WhatsApp?

Can Salesforce Marketing Cloud Send SMS and WhatsApp? In today’s competitive business environment, personalized and real-time communication has become a cornerstone of customer engagement. Whether it’s SMS or WhatsApp messaging, companies need effective ways to reach their audience across multiple channels. Salesforce Marketing Cloud (SFMC) is a powerful platform that…