Why use 360 SMS for Instagram, you ask?
All of our best Salesforce Instagram messaging.
Unify with 11 other channels and Salesforce
Centralize data from Instagram with messages from
other channels in Salesforce
Respond instantly to opportunity
Interact at scale with millions using point-and-click
chatbots or text P2P
You can create B2C in-store experiences
Unify the complete B2C journey with 2-way messages
Customers are targeted with just a keyword
Filter target audiences and automate direct messages with one keyword
Create chatbots in a few clicks
Filter responses by keyword
Chat with customers peer-to-peer
Identify channels through badges
Instagram is just better with Salesforce.
Connect social DMs to Salesforce and engage
customers in real-time chats.
Salesforce Heads love 360 SMS for Instagram
- Create any record easily, like
Leads, Opportunities, and Cases
- Route and assign messages to agent queues
using Salesforce Omni Channel
- Work no matter what Salesforce edition
or cloud your Salesforce admin uses
C-Suite gets more power and accountability
- Automate Salesforce actions on
any objects with just keywords
- Get notified of incoming messages and
store transcripts on the CRM natively
- Generate complete messaging analytics and
more granular reports on Salesforce
Rule the DMs.
Combine your brand’s visual aesthetic with engaging messages.
Bring your brand to life
with scalable, consistent
Replicate a perfect
in-store experience on
Instagram with Chatbots
globally to the world’s
most personal inbox
as a brand to
Let your DMs, P2P, and brand messages ride the multimedia wave.
Blow away your loyal fan bases with multimedia messages and personalized chat.
No matter where you are from, we provide Global Coverage.