How using 360 SMS for Kakaotalk Messenger can help you?
Get working on best messaging on your side with KakaoTalk for Salesforce.
Bring Salesforce and other channels together
Centralize your Kakao messages with 11 other channels and access it all in Salesforce
Create and deliver great B2C in-store experiences
Easily set up unified B2C journey to conduct 2-way messaging using Kakao
Quickly respond to opportunity
Access features like point-and-click chatbots or text P2P to quickly engage with customers
Use a keyword to reach customers
Simply use a keyword to filter your customers and automate direct messaging
Why 360 SMS for KakaoTalk?
Strike conversions with automated 2-way Salesforce KakaoTalk messaging.
Get messaging automation capabilities in Kakao
Automate Kakao messages and interactive campaigns to 4x conversions
Qualify leads without manual intervention
Put lead qualification on autopilot by configuring a Kakaotalk Messenger chatbot for yourself.
Penetrate email inboxes if required
Penetrate into email inboxes if required
Stay compliant while messaging
Enable selective opt-in and opt-outs to stay compliant while texting
Simplify and speed up Business Communication
Scale business information Reliably
- Send real-time notifications and updates
- Automate Announcements, Reminders
Communicate with customers in Real-time
- Address inquiries
- Automate responses to common questions with A2P
Message P2P, Qualify with Chatbots, Send Broadcasts, or Automate Campaigns.
Do it all in Kakaotalk Messenger and power opportunities in South Korea.
FAQs
Yes. To connect Salesforce to KakaoTalk, you must have a KakaoTalk Business account (often referred to as a "Plus Friend" or Business channel). This enables the app to send messages officially via your business profile and is required to configure and authenticate the integration. Using KakaoTalk in Salesforce helps you engage South Korean users on their preferred messaging channel. With a solution like 360 SMS, you can run personalized, automated campaigns, track every conversation within Salesforce records, and streamline communication—all without switching between tools. Yes! KakaoTalk operates independently of local phone numbers by using the user's account login. If your business has a KakaoTalk Business account, you can send messages to users in South Korea (or elsewhere) even if you're based in India, the US, or any other country. Do I need a KakaoTalk Business account to use it in Salesforce?
What are the benefits of using KakaoTalk in Salesforce?
Can I use KakaoTalk without a Korean number?
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