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Salesforce WeChat Integration: Tap into a 1.4B+ user ecosystem from your CRM

Salesforce WeChat Integration - Reach 1.4B+ Users from Your CRM

360 SMS is a leading Salesforce WeChat integration on AgentExchange. Connect your WeChat Official Account, send bulk messages, use no-code chatbots, and auto-log conversations to Salesforce.

★★★★★ 4.9 / 5.0 · 1,200+ AgentExchange reviews · 10+ years
Salesforce WeChat Integration
2B+
Wechat
Users
No-code
Messaging
Automation
AI-powered
WeChat
Messaging
24/7
Chatbot
Coverage
60k+
Users
Worldwide
24/7
Free Support

How Salesforce WeChat integration works - send, receive, and automate.

Salesforce WeChat integration runs natively - no middleware, no tab-switching, no separate login. Every message sent or received is automatically tied to the right Salesforce record.

WeChat Campaigns

Capture leads from 2B+ super-app users

Broadcast messages, manage subscribers, and connect to WeChat stores and payments - all from Salesforce. Scale WeChat messaging and connect with millions.

Send to WeChat subscriber lists at scale from Salesforce Reports.
Send auto-replies triggered by keywords from subscribers.
Analytics
Track delivery, engagement, and response data in Salesforce.
2-Way Conversations

Support customers on their platform.

Respond to WeChat customer enquiries from Salesforce. Advertise, engage, and support customers over the same familiar platform they use every day.

WeChat alongside SMS, WhatsApp, and 12+ other channels.
Elevate WeChat marketing automation without code.
Get richer data
Understand customer personas from WeChat behavior patterns.

Salesforce WeChat app features used by 60K+ Users daily

Every Salesforce WeChat feature lives inside your CRM - same records, same reports, same Salesforce workflows your team already knows.

WeChat Integration
Salesforce-native connection
Chatbots
Automated WeChat engagement
Automation
Bulk, drips, keyword triggers
Mini Program Access
WeChat's built-in app ecosystem
Compliance
GDPR, opt-in/opt-out
WECHAT SALESFORCE INTEGRATION

WeChat - natively connected to Salesforce.

Connect your WeChat Official Account to Salesforce. Manage subscriber lists, broadcast messages, and handle 1-on-1 conversations from the same inbox as SMS and WhatsApp.

  • Manage WeChat subscriber lists and broadcast messages from Salesforce
  • All conversations logged to Lead, Contact, or Account automatically
  • WeChat alongside 14+ other channels in one Salesforce inbox
Subscriber Management Auto Logged chats Unified Inbox
Contact us
WECHAT CHATBOTS

Automate WeChat replies with point-and-click.

Elevate WeChat marketing automation with no-code chatbots. Respond to common queries, guide users through flows, and capture lead data - 24/7.

  • Point-and-click chatbot builder - no developer, no code
  • Keyword-triggered autoreplies for common queries
  • 24/7 engagement - handles enquiries outside business hours
No Code Keyword-Triggered 24/7
Learn More
WECHAT AUTOMATION

Send bulk WeChat messages from Reports.

Target WeChat audiences at scale from Salesforce Reports. Build drip campaigns, trigger messages from CRM events, and personalize at bulk scale.

  • Bulk WeChat messages from any Salesforce Report, Campaigns or List Views
  • Drip campaigns with WeChat as a channel alongside SMS, WhatsApp, and more
  • Salesforce Flow-triggered WeChat automation
Bulk from Reports Drip Campaigns Scalable Messaging
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WECHAT MINI PROGRAMS

Tap into WeChat's 4.3M+ mini programs.

WeChat's mini-program ecosystem gives your brand access to in-app purchases, services, and branded experiences - all reachable from your WeChat messaging campaigns.

  • Connect WeChat campaigns to branded mini-program experiences
  • Drive in-app purchases and service interactions via messaging
  • Leverage WeChat's payment and commerce infrastructure
Mini Programs In-App Commerce Brand Experiences
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WECHAT COMPLIANCE

Stay compliant on every WeChat send.

Manage WeChat opt-in and opt-out preferences natively in Salesforce. All data stays inside your Salesforce org - no external servers. Full audit trail on every interaction.

  • Opt-in / opt-out managed automatically in Salesforce
  • All data stored natively - no external WeChat servers
  • Full audit trail - every interaction logged and timestamped
GDPR No External Servers Audit Trail
Learn more
MORE FEATURES
AI - BUILT INTO EVERY WORKFLOW

AI that works where your team already works

Every AI feature lives inside Salesforce - no extra tab, no third-party tool. Your team gets smarter replies, faster responses, and less manual work without changing how they work today.

AI WeChat Chatbot

LLM-powered chatbot reads WeChat messages, understands context, qualifies leads, and auto-logs every interaction to Salesforce for full visibility.

LLM-powered Auto-logged
AI Language Translation

AI translates WeChat messages in real time across 50+ languages - enabling non-Mandarin-speaking teams to support Chinese customers.

Mandarin support 50+ languages
AI WeChat Conversation Analysis

AI analyzes WeChat conversations to uncover customer insights, including summaries, sentiment, key takeaways, and follow-up actions.

Chat Summary Actionable Insights
1.4B+
Monthly active
WeChat users
AI-driven
WeChat
messaging
No-code
WeChat
automation
24/7
Chatbot
coverage

Add WeChat to Salesforce within minutes - no middleware, no developer

Native AgentExchange install  ·  No developer  ·  No middleware  ·  GDPR & HIPAA compliant  ·  24/7 onboarding included

Salesforce WeChat integration is one of 15+ channel integrations, all in one app.

Same Salesforce SMS app, same inbox, same features. Add channels without starting from scratch.

Explore all channels

Rest assured - you'll get all the same features across every channel. Switch channels without starting from scratch.

360 SMS App vs other Salesforce WeChat apps

See exactly why 60K+ users chose the 360 SMS Salesforce WeChat app over every other option on AgentExchange.

Most-reviewed SMS apps
1,200+ verified 5-star reviews
ELEMENTS
360 SMS App
SALESFORCE NATIVE · #1 RATED
Others
On AgentExchange
Support Free Paid
Natively-built Yes No
Salesforce Cloud Support All Clouds Limited to 1–2 clouds
Channels 15 Channels Limited to 3–4 channels
Chatbot No-code Complex
AI Capabilities Yes No
Drip Campaigns Multi-channel Single channel
Unified Messaging Console Yes No
GDPR Compliant Yes No
See how 360 SMS is better than other WeChat apps Schedule a free demo View on AgentExchange ↗

Salesforce WeChat integration by industry

Industry-specific Salesforce WeChat workflows, pre-built templates, and proven use cases - ready on day one.

Retail
Retail

Product promotions, order updates, and loyalty via WeChat

Explore
Healthcare
Healthcare

Appointment reminders and health alerts for Chinese-speaking patients

Explore
Education
Education

Student enrollment and campus updates for Chinese-speaking markets

Explore
Finance & Banking
Finance & Banking

Account alerts and investment updates for Chinese market

Explore
Real Estate
Real Estate

Property listings and buyer outreach via WeChat for Chinese investors

Explore
Travel & Hospitality
Travel & Hospitality

Tour bookings and travel updates via WeChat

Explore
Recruitment
Recruitment

Talent outreach and candidate engagement in China and APAC

Explore
Non-profit
Non-profit

Community campaigns and donor engagement for Chinese diaspora

Explore

Trusted by 60K+ Users Globally

One of the most-reviewed Salesforce Instagram app on AgentExchange- 1200+ verified reviews from real teams.

★★★★★

WeChat from Salesforce unlocked a market segment we couldn't reach before. Setup was fast and the chatbot handles first contact automatically.

Alex R.
APAC Marketing Lead
★★★★★

Managing WeChat alongside SMS and WhatsApp in one inbox removed a huge operational burden. Our China team is more responsive than ever.

James T.
CRM Manager · Retail
★★★★★

WeChat campaigns to Chinese-speaking prospective students have 4× the response rate of email. 360 SMS made the setup effortless.

Sarah M.
Head of Admissions

60K+ users. 100+ countries. 1,200+ five-star reviews.

Healthcare, finance, real estate, education — book a demo built around your WeChat use case.

Frequently asked questions

Everything you need to know about Salesforce WeChat integration with 360 SMS App

1. What is Salesforce WeChat integration?
2. How do I integrate WeChat with Salesforce?
3. Can I send bulk WeChat messages from Salesforce?
4. Does Salesforce WeChat integration require a WeChat Official Account?
5. Is WeChat data secure in Salesforce?
CONTACT US

Get in touch- hear back
in an hour or less

Whether you need a 360 SMS demo, a pricing quote, or help with setup in Salesforce, our team is available 24x7 across the US, UK, AU, and IN.

24x7 global support
Average first response within an hour
Trusted by 60K+ users on Salesforce

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