The Americans are the leaders of SMS, sending approximately 830 billion SMS messages per year…..
iText allows you to have keyword-triggered automated conversations with the customers. It’s a list of predefined questions and answers, triggered by inbound keywords. It can be used to take feedback, send automated responses or any other customer-related queries.
Why iText is important?
iText or Intelligent-texting is important because it allows you to provide a spontaneous reply to your customers if their response contains the desired keyword. It saves your time and money in a smarter manner. Moreover, you do not need a full-time resource responding to the answers by your respective target audience. iText is enough for the same.