Effortless WhatsApp Integration in Salesforce for Seamless Communication
Integrating WhatsApp with Salesforce has never been easier. With 360 SMS, you can seamlessly connect WhatsApp to your Salesforce CRM, allowing you to automate customer engagement, lead capture, and support processes directly through WhatsApp. This integration empowers your team to engage with customers where they already spend time, creating a personalized, efficient communication channel. Automating responses, capturing key data, and tracking conversations within Salesforce ensures that your customer service and sales efforts are streamlined and aligned. With no technical expertise required, 360 SMS enables a smooth, hassle-free WhatsApp integration, giving your team more time to focus on complex tasks while enhancing customer satisfaction. Say goodbye to manual outreach and hello to automated, real-time communication with WhatsApp integrated directly into Salesforce.
- Strategize & Orchestrate
Bulk WhatsApp Responses
Over A Shared Universal Console
that business agents love
– the Conversation View.
Maximize Efficiency with WhatsApp Business in Salesforce
Connecting WhatsApp Business with Salesforce enhances customer interactions by offering businesses a powerful tool to communicate with clients directly from within Salesforce. With 360 SMS, WhatsApp Business integration ensures that customer inquiries, order updates, and support tickets are handled smoothly and efficiently. You can set up automated responses, track sales activities, and monitor customer conversations— all within your Salesforce CRM. This integration provides a cohesive platform where your team can manage all customer touchpoints in one place, leading to faster response times and more personalized service. Whether you are automating marketing campaigns or handling customer support, the seamless integration of WhatsApp Business with Salesforce ensures that every interaction is tracked, giving you valuable insights to improve engagement and drive business growth.
you could gather all the required info on your lead,
auto-update this info in your Salesforce Org,
and free-up your sales reps to build customer relations.
You can also add a Whatsapp-powered Web-Chat to your website, and get your agents to reply instantly from your Salesforce, in real-time.
It’s ‘Advantageous – WhatsApp and Salesforce’
all the way
How is WhatsApp different from SMS?”
WhatsApp for business lets you speak to customers in one of two ways – Customer Care Interactions and notifications.
Customer Care Interactions
Customer-initiated conversations that require a response from the business representative within 24 hours. It’s easy to accommodate these requests with WhatsApp Live Chat for Salesforce
Notification messages
Business-initiated, pre-approved, templated messages that can be sent at any time.
You can’t expect the viewer to print or sign and then upload and share. This may take days. While on WhatsApp nearly 7% of users have auto-download enabled. This makes ownloading, e-signing over a touchscreen, and sharing documents a matter of mere minutes.
Blow away the competition with our Salesforce WhatsApp Integration
Let 360 SMS be the secret weapon for impactful Salesforce integration with WhatsApp that lets you do things on WhatsApp that competitors can’t. Build a formidable WhatsApp presence with us whether you’re using WhatsApp for Business or a personal WhatsApp Number.
What’s more, we’ve even got your Sales teams covered with our Chrome Extension for Remote Sales Teams – keep teams accountable and monitored, even if they’re out of the office or use personal numbers to contact customers.
Ensure all conversations and leads are captured right inside your organization’s Salesforce CRM.
WhatsApp from Salesforce, but way better
WhatsApp Messaging in Salesforce was never this impactful.
Get all the pioneering features of 360 SMS on WhatsApp too, for both text and multimedia with our ultimate WhatsApp and Salesforce integration.
WhatsApp bot in Salesforce, Surveys, Trigged messages, Lead and Case Capture, Drip Campaigns, Consent and Compliance Management, Phone Number Management (Sticky Sender), and Bulk and Batched Messages from Salesforce Reports
– your teams will have it all right on Salesforce and love you for it.
Marketing Cloud and Pardot WhatsApp Integration
Using Marketing Cloud or Pardot to send Messages? You’re in for a treat.
Most WhatsApp users think of it as their daily driver, they can’t live without it.
Capitalize on all the leads and data captured from Marketing Cloud and Pardot to convert and retain them effectively and run parallel texting initiatives on WhatsApp to increase impact and mobile engagement with our Salesforce Marketing Cloud WhatsApp integration.
Use approved message templates and multimedia to profile and convert convert customers and retain new prospects by building tighter relationships over WhatsApp.
FAQs
Does salesforce work with WhatsApp?
Yes, Salesforce works with WhatsApp. Users can choose an advanced texting app on Appexchange supporting WhatsApp for Salesforce and integrate it with Salesforce within a few minutes. This is the easiest way to get Salesforce Whatsapp.
How do I send WhatsApp outbound messages in Salesforce?
Users can look for and integrate the best Salesforce texting app from AppExchange that supports WhatsApp. This is the easiest way for WhatsApp integration in Salesforce and to cut back on heavy Salesforce WhatsApp integration pricing. Most ISV vendors handle the WhatsApp API enablement process on the customer’s behalf, after which users can send WhatsApp-approved templates to initiate a conversation with the customer.
What is salesforce whatsapp Integration?
Salesforce WhatsApp integration is connecting Salesforce and WhatsApp so that users can manage WhatsApp operations from Salesforce using a consolidated view of data, multi-media, analytics, automation, and much more. By choosing the best Salesforce integration for WhatsApp, users can get a hold of various advanced messaging capabilities for faster and more convenient WhatsApp operations without sticking to the bare minimum messaging features like just sending and receiving WhatsApp messages while using WhatsApp Salesforce Services.
Salesforce WhatsApp Integration
Break country-to-country texting barriers and connect with audiences globally through WhatsApp for Salesforce.
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