Initiate and Automate Multiple 2-way Conversations Communication at scale is the most common business activity that organizations often deal with. But the task becomes more challenging when agents have to get into multiple 2-way conversations simultaneously. On the one hand, two-way communication helps to reduce the counts on incoming inquiries….
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Texting Legally: How to Not get Marked as a SPAM Message Easy scalability and time-saving operations are a few texting advantages that no other channel can bring. This is the reason why text messages are the first choice of marketers to communicate with audiences. It takes up a lot of…
Demystifying SMS Carrier Regulations: GDPR, CCPA, TCPA Text messages have become the quickest and convenient communication medium for business interactions. SMS helps to improve the engagement rate by offering a most familiar chatting platform to potential customers, which helps increase returns further. But, if not used prudently, it may also…
How to use URLs and SMS Headers for Branding without being Spam There are enormous ways that organizations opt to make their marketing more effective and strengthen their brand presence. This might include images, voicemails, videos, and much more. URLs and SMS headers are a few less popular components among…
Salesforce Voicemail Marketing: Are RVM (Ringless Voicemails) even Effective? A humanized conversation can make a world of difference in business interactions and marketing roadmap. But interaction over calls is not the only means to establish personal contact with audiences. Instead, salesforce voicemail drops provide another way to add a human…
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