AI-Powered SMS for Salesforce: Automate Customer Conversations Business discussions are no longer restricted to communication through email and the telephone. Clients want fast, personalized responses over their channels of choice, and SMS remains one of the most direct methods of contact. Here is the twist: customers do not have time…
Text Messaging
Salesforce Short Codes: Benefits, Use Cases, and Setup There are times when you need to communicate with thousands of people in real-time; ordinary texting will not suffice. That’s where short code for texting comes in. Such 5- to 6-digit numbers included are specifically customized to suit businesses that require scale,…
Discover the Best SMS App for Salesforce to Power Your CRM Messaging with AI When you are using Salesforce and still communicating with your customers via email to do follow-ups, customer care, or lead nurturing, you are missing out on engagement (and the revenue that goes along with it). In…
How to Send SMS from Salesforce with a Reliable SMS Integration You have leads flowing into Salesforce, contacts synced effectively to your CRM, and a list longer than your arm of customers who have opted in. Yet at the moment, we need to get hold of them, be it a…
Top Messaging & SMS Apps for Salesforce: 2025 Review Guide Living in the world of the digital economy, it is important to meet customers on the right channel, at the right time. SMS is still proven to be better than email in terms of open and response rates, and therefore…
