Outbound message in Salesforce

Agent-initiated outbound messaging in Salesforce

24 Jan: Tips to Improve Agent-Initiated Outbound Messaging in Salesforce

Tips to Improve Agent-Initiated Outbound Messaging in Salesforce B2B organizations now utilize outbound messaging as their fundamental customer engagement approach to deliver personalized communications. Agents who initiate outbound messaging need strategically designed operational tools in order to achieve maximum productivity and tangible results. This blog examines how 360 SMS, a…