Enhancing Salesforce Call Center Experience with 360 CTI Every company that depends on direct customer interactions needs to witness smooth reliable call center experiences. Businesses dealing with numerous customer phone calls need to implement sophisticated tools beyond basic telephony systems to deliver high customer satisfaction. The integration between the Salesforce…
Salesforce call center integration
By Raveena Raghav CTI Salesforce
Can I Connect My Phone to Salesforce and Manage Call Operations? As today’s business is conducted at lightning speed, call operations need to be organized efficiently as you are on the move. In a world where businesses rely on customer communication so much, a smooth integration between your phone system…