Salesforce CTI integration

CTI implementation in Salesforce

18 Dec: Does Salesforce have a CTI? Here’s the Answer

Does Salesforce have a CTI? Here’s the Answer CRM stands for Customer relationship management and is widely used by modern sales and marketing departments to transform their operations. Also, its one of the leading CRM available in the market today is Salesforce. Telephony solutions are one of the primary aspects…

Salesforce CTI

19 Sep: What is Salesforce CTI Integration? Let’s Take a Closer Look

 Ths What is Salesforce CTI Integration? Let’s Take a Closer Look Effective communication is the driving factor whether you’re looking forward to improving support services, lead generation, or conversions. These indicate that as customers’ expectations increase, business organizations require effective systems for handling interactions. Integration of Salesforce CTI is one…