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Salesforce Facebook IntegrationAdvancing Salesforce Facebook Messenger Integration with 360 SMS

Why settle for less when you can achieve a lot more with Salesforce 360 SMS and Facebook? 

Facebook is the number one social media channel and holds the huge potential to deliver everything your business needs to progress.

Whether it is about generating new leads for business, driving customer engagement,  or maximizing conversions- Facebook communication management can easily help you get all these.

Therefore, making every possible move to enhance Salesforce Facebook communications and multiply the impact is essential.

What if you were told that you could make an already robust platform, i.e., Facebook, even more powerful? 

Don’t you think it will transform the way you use Facebook for your business?  

Yes, of course, that’s where the role of Salesforce 360 SMS begins.

360 SMS offers you the easiest and most convenient option for Salesforce Facebook integration

In this blog, we will discuss How 360 SMS can help you advance your Salesforce Facebook Messenger and what more you can do with 360 SMS and Facebook together.

 So, let’s dive in.

What’s Exciting about Salesforce Facebook Integration with 360 SMS

Salesforce Facebook Messenger Chatting is more Quick and Convenient 

360 SMS offers an intuitive and convenient platform for chatting with audiences directly through Facebook Messenger. This direct communication allows users to engage with their audience in real time, fostering more meaningful interactions.

Additionally, 360 SMS enhances this process by incorporating AI-powered chatting capabilities. This feature enables users to leverage auto-suggested responses based on the context of ongoing conversations. These suggestions can significantly expedite the communication process while ensuring that responses remain impactful and relevant.

Users have the flexibility to use these suggested responses as they are or customize them according to their preferences. This level of customization ensures that each interaction feels personalized and tailored to the individual recipient, ultimately enhancing the overall effectiveness of Salesforce Facebook integration with 360 SMS.

Users are Not Dependent on Coders to Automate Facebook Messages

360 SMS introduces a new level of convenience with its no-code automation feature. This functionality empowers users to automate messages without relying on experts or coders. Instead, users can easily set up automation themselves using a simple point-and-click interface, saving valuable time and effort.

With 360 SMS, users can schedule messages with precision, specifying the exact date and time for delivery. This ensures that messages reach recipients at the most opportune moments, maximizing their impact.

In situations where the automation requirements for Salesforce Facebook Messenger are particularly complex, users can leverage standard Salesforce automation capabilities. This provides additional flexibility and functionality to cater to even the most intricate use cases, ensuring that users have all the tools they need to streamline their messaging processes effectively.

Easy to Build Facebook Surveys and Chatbots

Creating text surveys and chatbots typically requires the expertise of experienced developers and considerable coding effort, making the process tedious and time-consuming. However, 360 SMS revolutionizes this process by seamlessly integrating with Salesforce Facebook Messenger.

With 360 SMS, users can effortlessly deploy Facebook chatbots and surveys without the need for any coding expertise. This empowers users to take control of their messaging initiatives and tailor them to their specific requirements without relying on external developers.  Undoubtedly, chatbots simplify workflows.

According to Comm 100, in around 39% of total chats, a chatbot is involved.

By eliminating the need for coding, 360 SMS streamlines the creation and deployment of text surveys and chatbots, saving users valuable time and resources while ensuring that they can quickly implement effective messaging solutions tailored to their needs.

Facebook Campaigns are More Interactive with 360 SMS

In traditional Salesforce Facebook messenger campaign strategies, marketers often experiment with various approaches to make their campaigns interactive and drive higher response rates. However, 360 SMS takes a different approach by focusing on what is truly essential to drive responses: a multi-channel approach.

360 SMS is designed with the goal of maximizing response rates in mind. By incorporating a multi-channel approach, users can run interactive campaigns across multiple channels simultaneously, easily reaching millions of users. For example, when running a Facebook campaign, users can seamlessly target other channels within the same campaign, allowing for greater innovation and driving more responses.

This multi-channel approach ensures that campaigns are not only engaging but also have a broader reach, ultimately leading to higher response rates and more effective marketing efforts overall.

Scalable Messaging for Salesforce Facebook Messenger 

Facebook provides access to a vast audience base, making it an invaluable platform for marketers. However, to fully leverage the potential of Salesforce Facebook Messenger integration, it’s crucial to have the capability to engage with this expansive user base efficiently.

Scalable messaging is essential for effectively reaching a large audience on Facebook. Sending messages in batches can be time-consuming and inefficient, especially when targeting millions of users at once. This is where 360 SMS comes in, offering support for bulk Facebook messaging that is both convenient and efficient.

With 360 SMS, users can target millions of users in one go, thanks to its integration with Salesforce reports. This feature streamlines the process of reaching a large audience on Facebook, allowing marketers to maximize their outreach efforts and capitalize on the platform’s vast user base.

Conclusion

360 SMS revolutionizes Salesforce Facebook Messenger integration by offering a comprehensive and user-friendly solution that empowers businesses to maximize their messaging efforts. With its innovative features, such as multi-channel drip campaigns, personalized AI-powered chatting, and no-code automation, 360 SMS streamlines the process of engaging with customers on Facebook Messenger. By providing scalability, convenience, and efficiency, 360 SMS enables businesses to effectively target millions of users, drive meaningful interactions, and ultimately achieve their marketing goals. With 360 SMS, businesses can unlock the full potential of Salesforce Facebook and take their messaging strategies to new heights. So what are you waiting for? Reach out to us at care@360smsapp.com or click here to contact us and multiply the power of your Salesforce Facebook channel now.

Siddharth Sehgal

CEO

Siddharth Sehgal is CEO & Salesforce Communication Guru. He helps businesses grow exponentially by putting their Salesforce CRM on steroids with his unique techniques. He is on a mission to help businesses build deeper relationships with their customers.

FAQs

The simple answer to this is it is a process of combining Facebook Messenger with Salesforce. One way to connect Salesforce with Facebook is through API, which helps you get limited capabilities for Facebook messaging. On the other hand, the easiest and most convenient way is the AppExchange app that supports the Facebook channel. This method brings you many out-of-the-box capabilities and helps you with advanced messaging.

Yes, you can send bulk messages if you have integrated Facebook by choosing the right and scalable app. For example, 360 SMS allows you to send bulk messages using various messaging routines. You can also connect with millions in one go using Salesforce reports.

Quiz Time

What does the traditional method of creating text surveys and chatbots require?
A) Experienced developers
B) Coding effort
C) Extended time
D) All of the above

Show Answer: D) All of the above