Advanced Messaging Platforms

WhatsApp for Salesforce: Full Integration Guide
19 Dec 2025
WhatsApp for Salesforce: Full Integration Guide

Businesses today expect instant communication with customers, and customers expect the same from brands. Email feels slow. Phone calls are…

Raveena Raghav
Author
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Salesforce WhatsApp Integration: Pricing, Use Cases & Expert Comparison
19 Nov 2025
Salesforce WhatsApp Integration: Pricing, Use Cases & Expert Comparison

These days, media-rich interactions have become crucial for smooth and effective operations and closures. Think of a sales professional who…

Raveena Raghav
Author
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Boost Engagement with Salesforce Voicemail Broadcast
28 Oct 2025
Boost Engagement with Salesforce Voicemail Broadcast

Think about the last time your phone rang. Did you answer an unfamiliar number? Chances are, you let it go…

Raveena Raghav
Author
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Best Salesforce WhatsApp Integration for Business Communication
17 Oct 2025
Best Salesforce WhatsApp Integration for Business Communication

Any Salesforce WhatsApp integration can be considered best only when it helps you to deliver something out of the box…

Raveena Raghav
Author
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WeChat Salesforce Integration: Boost Customer Engagement in China
30 Sep 2025
WeChat Salesforce Integration: Boost Customer Engagement in China

When you want to expand in China, there is a single fact to consider, and that is you cannot afford…

Raveena Raghav
Author
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Salesforce Marketing Cloud WhatsApp Integration with 360 SMS
25 Sep 2025
Salesforce Marketing Cloud WhatsApp Integration with 360 SMS

Think about the last time you ignored an email but immediately opened a WhatsApp message. You’re not alone in doing…

Raveena Raghav
Author
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Salesforce Line Integration for Messaging in the Asia-Pacific Market
19 Sep 2025
Salesforce Line Integration for Messaging in the Asia-Pacific Market

The Asia-Pacific region possesses a distinct digital ecosystem where a single application can totally change the way businesses interact with…

Raveena Raghav
Author
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Salesforce Digital Engagement for Modern Businesses with 360 SMS App
12 Sep 2025
Salesforce Digital Engagement for Modern Businesses with 360 SMS App

In today’s digital-first world, customers have come to expect swift, personalized, and seamless communication with businesses, whether they reach out…

Raveena Raghav
Author
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Salesforce WhatsApp Integration for Instant Customer Engagement
05 Sep 2025
Salesforce WhatsApp Integration for Instant Customer Engagement

Customers today expect brands to respond almost instantly. They expect that if they ask any question, it gets resolved in…

Raveena Raghav
Author
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Improve Outreach with Automated Salesforce Ringless Voicemail
20 Aug 2025
Improve Outreach with Automated Salesforce Ringless Voicemail

In the world of always being available, users have to manage all their incoming calls, emails, social media notifications, as…

Siddharth Sehgal
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Salesforce Digital Engagement: Let’s Unify 11+ Channels
06 Aug 2025
Salesforce Digital Engagement: Let’s Unify 11+ Channels

In the era of digitalization, where everything is rapidly changing due to the demands of the modern economy, it is…

Siddharth Sehgal
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KakaoTalk Messaging App for Effective Customer Engagement
17 Jul 2025
KakaoTalk Messaging App for Effective Customer Engagement

KakaoTalk is more than a messaging app in South Korea; it is a culture. There could hardly be a smartphone…

Siddharth Sehgal
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Complete Guide to Salesforce WhatsApp Integration with Marketing Cloud
02 Jul 2025
Complete Guide to Salesforce WhatsApp Integration with Marketing Cloud

With instant messaging as a global trend, the new WhatsApp has become one of the most influential business communication platforms…

Siddharth Sehgal
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Step-by-Step Guide: SMS Integration with Salesforce Marketing Cloud
27 Jun 2025
Step-by-Step Guide: SMS Integration with Salesforce Marketing Cloud

As the world becomes more mobile-first, SMS remains one of the best tools used to reach your audience quickly. Yet,…

Siddharth Sehgal
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How To Integrate Facebook & Instagram Leads into Salesforce
26 Jun 2025
How To Integrate Facebook & Instagram Leads into Salesforce

Let’s be honest—it can be a nightmare to control your social leads when all your systems are not linked. You…

Siddharth Sehgal
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How To Integrate WeChat with Salesforce to Boost Sales & Service
19 Jun 2025
How To Integrate WeChat with Salesforce to Boost Sales & Service

WeChat is not only a messaging application, but a digital ecosystem. Having more than a billion users that actively engage…

Siddharth Sehgal
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Top 5 Salesforce WhatsApp Integration Apps for 2025
30 May 2025
Top 5 Salesforce WhatsApp Integration Apps for 2025

As messaging is now customers’ go-to way to reach businesses, companies are looking for ways to interact with customers using…

Siddharth Sehgal
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Why Marketers Prefer 360 SMS for Instagram in Salesforce
28 May 2025
Why Marketers Prefer 360 SMS for Instagram in Salesforce

Instagram has grown more than a visual-centric channel, as it also encourages conversations, helps provide customer care, and brings in…

Siddharth Sehgal
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Power up Viber for Salesforce with 360 SMS Advanced Messaging
20 May 2025
Power up Viber for Salesforce with 360 SMS Advanced Messaging

In a world where conversations between a consumer and your organization can occur across many applications or channels, treating messaging…

Siddharth Sehgal
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Salesforce WhatsApp Integration to Uplift Engagement Strategy
02 May 2025
Salesforce WhatsApp Integration to Uplift Engagement Strategy

Real-time communication features on WhatsApp messaging represent the leading feature that enhances CRM system integration. The Salesforce CRM system, integrated…

Siddharth Sehgal
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Salesforce Marketing Cloud SMS Operations Upscaled
28 Apr 2025
Salesforce Marketing Cloud SMS Operations Upscaled

Fast and efficient tool selection is essential in digital marketing since it enables businesses to connect effectively with their customers.…

Siddharth Sehgal
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Is it Possible to Get SFMC WhatsApp? Let’s Find Out
21 Mar 2025
Is it Possible to Get SFMC WhatsApp? Let’s Find Out

Salesforce Marketing Cloud serves as a platform for organizations to perform marketing initiatives that reach customers through various communication systems.…

Siddharth Sehgal
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Supercharge Salesforce Digital Engagement for Business Growth
26 Feb 2025
Supercharge Salesforce Digital Engagement for Business Growth

Let’s be honest, keeping up with customers in today’s crazy-fast digital world is a challenge.  Businesses are constantly looking for…

Siddharth Sehgal
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How to Level Up Your Salesforce Facebook Integration
24 Feb 2025
How to Level Up Your Salesforce Facebook Integration

Social media has totally changed the game for how businesses talk to their customers, right? Facebook is still a huge…

Siddharth Sehgal
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Power Up Your Marketing with Pardot SMS Integration
19 Feb 2025
Power Up Your Marketing with Pardot SMS Integration

The modern digitized world pushes marketers to discover better methods that boost engagement levels and strengthen customer relationships while achieving…

Siddharth Sehgal
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Adding New Dimensions to Salesforce WhatsApp Integration with 360 SMS
17 Feb 2025
Adding New Dimensions to Salesforce WhatsApp Integration with 360 SMS

As businesses strive to enhance their customer engagement strategies, integrating powerful communication tools with CRM systems has become a game-changer.…

Siddharth Sehgal
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360 SMS for Salesforce Line: A Much More Powerful Integration
04 Feb 2025
360 SMS for Salesforce Line: A Much More Powerful Integration

Organizations operating in today’s digital environment must comprehend that using only a single communication channel for customer engagement fails to…

Siddharth Sehgal
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Unleashing the True Potential of Salesforce WhatsApp Integration
07 Jan 2025
Unleashing the True Potential of Salesforce WhatsApp Integration

In this highly competitive business environment, keeping a connection with customers via their preferred communication channel has never been as…

Siddharth Sehgal
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Does Salesforce Integrate with Instagram? Let’s Find Out
03 Jan 2025
Does Salesforce Integrate with Instagram? Let’s Find Out

In today’s era, the majority of people are active on social platforms such as Instagram. Therefore, companies need to create…

Siddharth Sehgal
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What Does Salesforce Digital Engagement Do? Let’s Explore
30 Dec 2024
What Does Salesforce Digital Engagement Do? Let’s Explore

Especially in the fast business-moving world today, it is more critical than ever to engage, if not faster — then…

Siddharth Sehgal
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Does Salesforce Integrate with Facebook? Check This
19 Dec 2024
Does Salesforce Integrate with Facebook? Check This

Facebook is arguably one of the best platforms available for companies who wish to communicate with their customers, generate wider…

Siddharth Sehgal
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Can Salesforce Marketing Cloud Send SMS and WhatsApp?
06 Dec 2024
Can Salesforce Marketing Cloud Send SMS and WhatsApp?

In today’s competitive business environment, personalized and real-time communication has become a cornerstone of customer engagement. Whether it’s SMS or…

Siddharth Sehgal
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Can You Send an SMS with Pardot? Check This
03 Dec 2024
Can You Send an SMS with Pardot? Check This

Businesses today need to meet their prospects and customers where they are—and that often means reaching out via SMS. But…

Siddharth Sehgal
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How to Send a WhatsApp Message from SFMC? Here’s the Solution
26 Nov 2024
How to Send a WhatsApp Message from SFMC? Here’s the Solution

More specifically, companies of today in the contemporary world need to initiate long-term interactions with their customers through multichannel customer…

Siddharth Sehgal
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What are the Limitations of Digital Engagement in Salesforce? Let’s Discuss
18 Nov 2024
What are the Limitations of Digital Engagement in Salesforce? Let’s Discuss

CRM veteran Salesforce has always been a leader in improving customer service and reducing communication confusion. One of its many…

Siddharth Sehgal
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Is It Possible to Integrate WhatsApp with Salesforce?
15 Nov 2024
Is It Possible to Integrate WhatsApp with Salesforce?

The need to communicate and interact with the customer across the channel they find most suitable is perhaps more critical…

Siddharth Sehgal
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Can You Integrate Facebook with Salesforce?
14 Nov 2024
Can You Integrate Facebook with Salesforce?

  With social media in today’s digital world, businesses need to make the most of these channels to interact well…

Siddharth Sehgal
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How to Send a Message on WhatsApp from Salesforce? Check This
09 Oct 2024
How to Send a Message on WhatsApp from Salesforce? Check This

Customer relationship management has been made so achievable for all companies with Salesforce. Due to the simplicity of the platform,…

Siddharth Sehgal
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Does Facebook Integrate with Salesforce? Let’s Find Out
25 Sep 2024
Does Facebook Integrate with Salesforce? Let’s Find Out

In today’s world of technology, organizations depend on social media, especially Facebook, to interact with customers. Due to its user…

Siddharth Sehgal
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What is Digital Engagement? Let’s Deep Dive
17 Sep 2024
What is Digital Engagement? Let’s Deep Dive

These days, customers are more demanding than ever, particularly when it comes to communication or engaging with an organization. This…

Siddharth Sehgal
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Not Sure if WhatsApp Integrates with Salesforce? Check This!
10 Sep 2024
Not Sure if WhatsApp Integrates with Salesforce? Check This!

With over 2 billion users in over 180 countries, WhatsApp embodies a mainstream messaging app for personal and professional use.…

Siddharth Sehgal
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Transform Your Campaigns with Facebook Salesforce Integration Using 360 SMS
28 Aug 2024
Transform Your Campaigns with Facebook Salesforce Integration Using 360 SMS

In the current business environment, companies seem to be on the lookout for more effective ways of achieving goals in…

Siddharth Sehgal
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How 360 SMS Helps to Amplify Salesforce Instagram Potential
20 Aug 2024
How 360 SMS Helps to Amplify Salesforce Instagram Potential

Considering the increasing trend of the integration of digital marketing approaches into the interactive and actively expanding environment of the…

Siddharth Sehgal
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Unleashing the Power of Salesforce Digital Engagement on Steroids (DEOS)
24 Jul 2024
Unleashing the Power of Salesforce Digital Engagement on Steroids (DEOS)

Customers are exposed to highly immediate and personalized experiences due to advanced technology, and therefore, they demand the same from…

Siddharth Sehgal
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Solving Toughest Business Challenges with Salesforce WhatsApp Integration
22 Jul 2024
Solving Toughest Business Challenges with Salesforce WhatsApp Integration

In the contemporary business world, Business Communication is pivotal in the achievement of business objectives. This limits traditional forms of…

Siddharth Sehgal
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Unleashing the Power of AI in Salesforce Facebook Integration with 360 SMS
18 Jul 2024
Unleashing the Power of AI in Salesforce Facebook Integration with 360 SMS

When the two best things are combined, they create a revolution. Today, we will talk about two of the best…

Siddharth Sehgal
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Want to Maximize Facebook Salesforce Integration with Powerful Automation? Check This
28 Jun 2024
Want to Maximize Facebook Salesforce Integration with Powerful Automation? Check This

When we consider integrating any communication channel into Salesforce, we are often concerned about the capabilities we will gain for…

Siddharth Sehgal
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Want to Ditch Traditional Salesforce WeChat Messaging? Check This
24 Jun 2024
Want to Ditch Traditional Salesforce WeChat Messaging? Check This

Every communication channel has its own user base. Some channels are popular in some specific countries, like WeChat. Although WeChat…

Siddharth Sehgal
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Unleash the Full Potential of Viber in Salesforce with 360 SMS
18 Jun 2024
Unleash the Full Potential of Viber in Salesforce with 360 SMS

Do you know Salesforce Viber brings a commendable benefit to your business that you simply can’t afford to miss when…

Siddharth Sehgal
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Still Not Using Salesforce Ringless Voicemails? Check This
06 Jun 2024
Still Not Using Salesforce Ringless Voicemails? Check This

The world of digital marketing can be considered to be one of the most challenging and innovative fields in which…

Siddharth Sehgal
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How to Improve Salesforce Drip Campaign Efficiency
04 Jun 2024
How to Improve Salesforce Drip Campaign Efficiency

Undoubtedly, text automation has acquainted us with new and more efficient operational methods, which have always saved us time. The…

Siddharth Sehgal
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Want to Make the Most Out of Facebook Salesforce Integration? Check This
22 May 2024
Want to Make the Most Out of Facebook Salesforce Integration? Check This

You may find multiple options in the market for Salesforce Facebook integration, but what you will gain with such integration…

Siddharth Sehgal
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Salesforce WhatsApp Integration is More Powerful with 360 SMS. Find out How?
10 May 2024
Salesforce WhatsApp Integration is More Powerful with 360 SMS. Find out How?

The use of multiple channels in Salesforce has become a trend embraced by the fastest-growing companies to improve their business…

Siddharth Sehgal
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Looking Forward to Increase Customer Responses? Find Out What the Ringless Voicemail App Can Do
26 Mar 2024
Looking Forward to Increase Customer Responses? Find Out What the Ringless Voicemail App Can Do

Customer engagement is the top priority when moving any conversation forward. When customers don’t engage with your business messages or…

Siddharth Sehgal
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5 Ways 360 SMS Helps you Boost your Instagram Presence
05 Mar 2024
5 Ways 360 SMS Helps you Boost your Instagram Presence

Social media channels are already powerful and hold the potential to deliver everything that businesses need to succeed.  To a…

Siddharth Sehgal
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How Can You Maximize Ringless Voicemails for Connectivity and Business Success?
12 Feb 2024
How Can You Maximize Ringless Voicemails for Connectivity and Business Success?

Whether it is calling or texting, users adopt these methods to establish connectivity with prospects and customers. Ultimately, connectivity is…

Siddharth Sehgal
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Beyond the Basics: Facebook Messenger Salesforce Integration Features and Use Cases
09 Jul 2023
Beyond the Basics: Facebook Messenger Salesforce Integration Features and Use Cases

With numerous advanced capabilities by your side, you can be more innovative with business operations and improve productivity. This is…

Siddharth Sehgal
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Sales and Marketing Teams, Optimize your Salesforce Digital Engagement with Advanced Automation
22 Jun 2023
Sales and Marketing Teams, Optimize your Salesforce Digital Engagement with Advanced Automation

In today’s fast-paced business world, it’s super important for sales and marketing teams to connect with customers effectively and faster. …

Siddharth Sehgal
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Power Sales and Marketing with Salesforce Ringless Voicemail App
14 Jun 2023
Power Sales and Marketing with Salesforce Ringless Voicemail App

Have you ever noticed that you prefer avoiding things that annoy you?  And that’s obvious.  Also, you’re more likely to…

Siddharth Sehgal
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Sales and Marketing Teams: Solve Your Toughest Sales Challenges with Chatbot Salesforce Integration
07 Jun 2023
Sales and Marketing Teams: Solve Your Toughest Sales Challenges with Chatbot Salesforce Integration

Are your revenue figures unsatisfactory despite several efforts? Or have closing deals become a challenge for you?   Don’t worry; we…

Siddharth Sehgal
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Your Salesforce-powered chatbot should Pull a lot More Weight. Here’s What You’re Missing.
04 May 2023
Your Salesforce-powered chatbot should Pull a lot More Weight. Here’s What You’re Missing.

As a business owner or manager, you’re probably already aware of the importance of providing excellent customer service to retain…

Siddharth Sehgal
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Need Salesforce Kakao Integration? Here’s the Ultimate Way To Do That
27 Feb 2023
Need Salesforce Kakao Integration? Here’s the Ultimate Way To Do That

While looking forward to a multi-channel Salesforce communication strategy for business, keeping your targeting countries in your mind is essential.…

Siddharth Sehgal
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WhatsApp Salesforce Texting Routines you Need for Next-Level Messaging
15 Feb 2023
WhatsApp Salesforce Texting Routines you Need for Next-Level Messaging

Having WhatsApp for business communications does not ensure that you can make the best use of WhatsApp for business. Instead,…

Siddharth Sehgal
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Salesforce Viber Integration Service for Marketing
23 Jan 2023
Salesforce Viber Integration Service for Marketing

Practically one size only fits some. Similarly, one or two capabilities cannot be enough to perform all Viber text operations. …

Siddharth Sehgal
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Salesforce WeChat SMS Integration for Live Chatting
12 Jan 2023
Salesforce WeChat SMS Integration for Live Chatting

It’s frustrating for WeChat prospects and customers when they have to wait so long to get their questions answered by…

Siddharth Sehgal
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Sales and Marketing Teams: Here’s Why you Need Facebook Salesforce Integration 
19 Dec 2022
Sales and Marketing Teams: Here’s Why you Need Facebook Salesforce Integration 

You often need a crowded platform to provide more exposure to your business offerings and sell them conveniently. But you…

Siddharth Sehgal
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Salesforce Chatbot Integration for Running Business Operations
02 Dec 2022
Salesforce Chatbot Integration for Running Business Operations

Good brand services are mirrored by brand reputation. And for firms that understand this, customer services are always top of…

Siddharth Sehgal
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A Perfect App for WhatsApp and Salesforce Marketing Cloud Integration 
01 Dec 2022
A Perfect App for WhatsApp and Salesforce Marketing Cloud Integration 

Are you looking forward to integrating WhatsApp with the Marketing Cloud? Is it just for sending WhatsApp messages from the…

Siddharth Sehgal
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Salesforce Ringless Voicemail Service for Marketing
22 Nov 2022
Salesforce Ringless Voicemail Service for Marketing

Marketing is about presenting your business offerings to your prospects and customers in the best possible way.  How you market…

Siddharth Sehgal
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Salesforce Viber Integration for Bulk Messaging
17 Nov 2022
Salesforce Viber Integration for Bulk Messaging

What is essential to penetrate deeper into a specific country or region when scaling a business? It’s audience analysis. It…

Siddharth Sehgal
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Salesforce WeChat Integration for Marketing Automation 
11 Nov 2022
Salesforce WeChat Integration for Marketing Automation 

Robust integration should get you powerful capabilities. While looking for the Salesforce WeChat Integration, surely you wouldn’t want vanilla capabilities…

Siddharth Sehgal
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A Complete Salesforce Facebook Integration for Sales and Marketing
08 Nov 2022
A Complete Salesforce Facebook Integration for Sales and Marketing

According to a sprout social study– 68% of consumers agree that social media enables them to interact with brands and…

Siddharth Sehgal
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An Ideal Salesforce WhatsApp Integration for Sales and Marketing Teams
03 Nov 2022
An Ideal Salesforce WhatsApp Integration for Sales and Marketing Teams

What does a business need to flourish? A massive customer base is always the prime requirement for businesses to grow.…

Siddharth Sehgal
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SALESFORCE MARKETERS: This is How an Ideal SALESFORCE CHATBOT INTEGRATION Looks
14 Oct 2022
SALESFORCE MARKETERS: This is How an Ideal SALESFORCE CHATBOT INTEGRATION Looks

Do you think all your business activities are worth your time?  No, not really, if you know how to prioritize…

Siddharth Sehgal
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The Ultimate Salesforce Viber Integration Service
04 Oct 2022
The Ultimate Salesforce Viber Integration Service

Do you also find it challenging to drive customer responses while scaling your business in different countries? If yes, probably,…

Siddharth Sehgal
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The Ultimate Salesforce WeChat Integration
30 Sep 2022
The Ultimate Salesforce WeChat Integration

Have you ever struggled to drive responses from Chinese audiences while scaling your business? Probably, yes, if you haven’t used…

Siddharth Sehgal
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The Ultimate Salesforce Ringless Voicemail Integration Service
30 Sep 2022
The Ultimate Salesforce Ringless Voicemail Integration Service

Do you think just sending and receiving Salesforce Ringless voicemails is enough to manage voice operations? Is this all you…

Siddharth Sehgal
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Salesforce Users: Say ‘No’ to Typing with these Pro-level Ways to Use Personalized Voicedrop Templates 
06 Sep 2022
Salesforce Users: Say ‘No’ to Typing with these Pro-level Ways to Use Personalized Voicedrop Templates 

Have you ever thought of having personalized conversations in your own voice without hopping over a call with your customer?…

Siddharth Sehgal
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Recruiting Agencies: Have You Ever Thought of Any of these WhatsApp Methods to Fill Job Orders?
08 Aug 2022
Recruiting Agencies: Have You Ever Thought of Any of these WhatsApp Methods to Fill Job Orders?

Recruiters: have you ever found yourself in a situation where you have to deal with urgent bulk orders? And the…

Siddharth Sehgal
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Facebook Messenger Salesforce Integration for Centralized Communication
27 Jul 2022
Facebook Messenger Salesforce Integration for Centralized Communication

Have you ever noticed that it is easier to find things that are kept in a fixed place instead of…

Siddharth Sehgal
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Facebook Salesforce Integration for Business Accounts
25 Jul 2022
Facebook Salesforce Integration for Business Accounts

There was a time when businesses depended on TV, print, newspaper, etc., to increase brand exposure. But now things have…

Siddharth Sehgal
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The Ultimate Facebook Salesforce Integration
20 Jul 2022
The Ultimate Facebook Salesforce Integration

Who doesn’t want the best capabilities to manage their social media accounts and presence?  After all, social media presence is…

Siddharth Sehgal
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Why should you Integrate Salesforce and WhatsApp Business? 
19 Jul 2022
Why should you Integrate Salesforce and WhatsApp Business? 

Behind every activity that people do, there’s a compelling reason. Similarly, professionals need concrete reasons to take a particular business…

Siddharth Sehgal
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Use WhatsApp Business with Salesforce Compliantly
14 Jul 2022
Use WhatsApp Business with Salesforce Compliantly

You might have noticed that when you do any activity against the will of the related person, high chances are…

Siddharth Sehgal
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Salesforce WhatsApp Integration for Centralized Communication
11 Jul 2022
Salesforce WhatsApp Integration for Centralized Communication

These days, businesses focus on multi-channel communication strategy, which obviously brings positive results for organizations. But many times, it turns…

Siddharth Sehgal
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Salesforce WhatsApp Business Integration for Messaging Automation
06 Jul 2022
Salesforce WhatsApp Business Integration for Messaging Automation

. As a part of a multi-channel communication strategy, WhatsApp has taken a front seat in business communications.  Being the…

Siddharth Sehgal
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WhatsApp Integration with Salesforce Marketing Cloud
05 Jul 2022
WhatsApp Integration with Salesforce Marketing Cloud

Without a doubt, Salesforce Marketing Cloud is a robust Salesforce platform for marketing. The marketing cloud has really made the…

Siddharth Sehgal
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5 Striking WhatsApp Business Features You should Know About
18 May 2022
5 Striking WhatsApp Business Features You should Know About

While thinking of marketing channels for response and engagement, maybe the first thing that comes into your mind is SMS.…

Siddharth Sehgal
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How does Ringless Voicemail work on Landlines?
11 Apr 2022
How does Ringless Voicemail work on Landlines?

How does ringless voicemail work on landlines? This question is really worth considering if firms are looking forward to incorporating…

Siddharth Sehgal
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Everything you Should Know about Chatbots 
15 Dec 2021
Everything you Should Know about Chatbots 

With the changing scenarios and technological advancement, Chatbots have emerged as a powerful tool for business operations. With Chatbots, not…

Siddharth Sehgal
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Why do Voice Notes Work for Business Interactions
29 Nov 2021
Why do Voice Notes Work for Business Interactions

Without a doubt, calls are the best way for human-to-human business interactions. But every time, an agent cannot get on…

Siddharth Sehgal
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Losing Out on Opportunities due to Delayed Responses? Here’s What you Need
01 Nov 2021
Losing Out on Opportunities due to Delayed Responses? Here’s What you Need

Every single business opportunity can lead to many new opportunities. Thus, business ventures can’t afford to lose out on business…

Siddharth Sehgal
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Why does Ringlessness Matter for Voicemail? What does Receiving a Ringless Voicemail (RVM) Look Like?
06 Sep 2021
Why does Ringlessness Matter for Voicemail? What does Receiving a Ringless Voicemail (RVM) Look Like?

Whether it is a call ring, text ring, or voicemail ring, sometimes it can cause inconvenience to recipients. An incoming…

Siddharth Sehgal
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Salesforce Voicemail Marketing: Are RVM (Ringless Voicemails) even Effective?
11 Jun 2021
Salesforce Voicemail Marketing: Are RVM (Ringless Voicemails) even Effective?

A humanized conversation can make a world of difference in business interactions and marketing roadmap. But interaction over calls is…

Siddharth Sehgal
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Marketing Cloud and SMS: Best Practices for Effective Salesforce SMS Marketing
01 Jun 2021
Marketing Cloud and SMS: Best Practices for Effective Salesforce SMS Marketing

Text messages have become the first choice of marketers to catch audiences on their hand-held devices. No matter whether they…

Siddharth Sehgal
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Choosing a Business Communication Medium – Texts, Calls, or Voicemails?
31 May 2021
Choosing a Business Communication Medium – Texts, Calls, or Voicemails?

Effective business communication channels help businesses to interact impactfully, intrigue audiences, and drive more conversions. How well your business performs…

Siddharth Sehgal
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Voicemail without intrusion: Ringless Voicemail in Salesforce for Sales and Recruitment | Voicemail in 360 SMS
24 May 2021
Voicemail without intrusion: Ringless Voicemail in Salesforce for Sales and Recruitment | Voicemail in 360 SMS

Things liked by customers sell effortlessly in the market. And technologies loaded with voice functionalities have now become a new…

Siddharth Sehgal
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How to Build a Chatbot Faster with 360 SMS
23 Apr 2021
How to Build a Chatbot Faster with 360 SMS

Customer service is one of the repetitive processes that organizations deal with. Using chatbots in organizations can make it much…

Siddharth Sehgal
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WhatsApp for Enterprise Communication: Collaborate Better and Connect Faster with Employees
06 Apr 2021
WhatsApp for Enterprise Communication: Collaborate Better and Connect Faster with Employees

Ostensibly, effective communication at the workplace plays a vital role to improve productivity and efficiency in any organization. By providing…

Siddharth Sehgal
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Marketing Cloud allied to 360 SMS: Increase Returns with Targeted Salesforce SMS Marketing
02 Apr 2021
Marketing Cloud allied to 360 SMS: Increase Returns with Targeted Salesforce SMS Marketing

A thin line between the leads and qualified leads makes it more challenging for marketing and sales representatives to find…

Siddharth Sehgal
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360 SMS: Best SMS App in Salesforce for DIY – Configurable Chatbots
30 Mar 2021
360 SMS: Best SMS App in Salesforce for DIY – Configurable Chatbots

Apart from reaching and connecting with prospects, constant evolution in text usage has led to numerous innovative ways to indulge…

Siddharth Sehgal
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WhatsApp for Salesforce: Enable Mass SMS and Personalized Service
24 Mar 2021
WhatsApp for Salesforce: Enable Mass SMS and Personalized Service

Every day businesses strive to grow and be a better version of themselves. In a world where overnight developments do…

Siddharth Sehgal
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A Comprehensive Study of 360 SMS Ringless Voicemail
18 Mar 2021
A Comprehensive Study of 360 SMS Ringless Voicemail

Perform Salesforce Voicemail Marketing at Scale, Reduce Manual Typing  A human touch can make a world of difference to any…

Siddharth Sehgal
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Decrypting Audience Outreach with WhatsApp for Business in 360 SMS
22 Jan 2021
Decrypting Audience Outreach with WhatsApp for Business in 360 SMS

The consistent evolution in the texting landscape has given way to richer formats of interaction and access. Together they’ve redefined…

Siddharth Sehgal
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Transform Service Practices & Relationships  with WhatsApp & Salesforce in 360 SMS
15 Jan 2021
Transform Service Practices & Relationships with WhatsApp & Salesforce in 360 SMS

An exponential rise in the number of adopters for WhatsApp as a business communication channel has long overtaken calls and…

Siddharth Sehgal
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