Salesforce Digital Engagement for Modern Businesses with 360 SMS App In today’s digital-first world, customers have come to expect swift, personalized, and seamless communication with businesses, whether they reach out for support, ask a question, or interact with a brand. For many of the companies that use Salesforce, Salesforce Digital…
Advanced Messaging Platforms
Salesforce WhatsApp Integration for Instant Customer Engagement Customers today expect brands to respond almost instantly. They expect that if they ask any question, it gets resolved in seconds, not after a wait of hours or even days. Hence, channels such as WhatsApp have emerged as an extraordinarily powerful means of…
Improve Outreach with Automated Salesforce Ringless Voicemail In the world of always being available, users have to manage all their incoming calls, emails, social media notifications, as well as messages on all possible available channels. It is a busy, cluttered communication environment in which even the finest outreach might be…
Salesforce Digital Engagement: Let’s Unify 11+ Channels In the era of digitalization, where everything is rapidly changing due to the demands of the modern economy, it is not sufficient to be just available in several channels. Customers expect more than being available; they require fast responses, personalization, and a smooth…
KakaoTalk Messaging App for Effective Customer Engagement KakaoTalk is more than a messaging app in South Korea; it is a culture. There could hardly be a smartphone user without KakaoTalk as an essential component of their daily conversation, both textual exchanges with their friends and relatives, and with brands. And…
