Salesforce Digital Engagement: Let’s Unify 11+ Channels In the era of digitalization, where everything is rapidly changing due to the demands of the modern economy, it is not sufficient to be just available in several channels. Customers expect more than being available; they require fast responses, personalization, and a smooth…
Advanced Messaging Platforms
KakaoTalk Messaging App for Effective Customer Engagement KakaoTalk is more than a messaging app in South Korea; it is a culture. There could hardly be a smartphone user without KakaoTalk as an essential component of their daily conversation, both textual exchanges with their friends and relatives, and with brands. And…
Complete Guide to Salesforce WhatsApp Integration with Marketing Cloud With instant messaging as a global trend, the new WhatsApp has become one of the most influential business communication platforms within a short period of time due to its international coverage, customer involvement, and popularity of the channel. WhatsApp has more…
Step-by-Step Guide: SMS Integration with Salesforce Marketing Cloud As the world becomes more mobile-first, SMS remains one of the best tools used to reach your audience quickly. Yet, on the scale of text marketing execution, most marketers experience difficulties with setup, automation, and integration setups, and especially in such platforms…
How To Integrate Facebook & Instagram Leads into Salesforce Let’s be honest—it can be a nightmare to control your social leads when all your systems are not linked. You have Facebook and Instagram connections throwing leads at you, and your sales team resides in Salesforce. Where is the next curse?…
