WhatsApp Integration with Salesforce Marketing Cloud Without a doubt, Salesforce Marketing Cloud is a robust Salesforce platform for marketing. The marketing cloud has really made the marketer’s lives easier by providing a 360-degree view of customers’ data for planning more targeted multi-channel marketing campaigns and delivering personalized journeys across different…
Advanced Messaging Platforms
5 Striking WhatsApp Business Features You Should Know About While thinking of marketing channels for response and engagement, maybe the first thing that comes into your mind is SMS. And that’s obvious for good reasons. The reach, scalability, and viewership it provides to a brand are unmatched by any channel….
How does Ringless Voicemail work on Landlines? Is it Even Effective for Businesses? How does ringless voicemail work on landlines? This question is really worth considering if firms are looking forward to incorporating Salesforce ringless voicemail in their operations. A zeal to become a better version of themselves every day…
Everything you Should Know about Chatbots With the changing scenarios and technological advancement, Chatbots have emerged as a powerful tool for business operations. With Chatbots, not only can business ventures take their customer services to the next level but improve customer experiences. Besides, chatbots have paved the way to cut…
Why do Voice Notes Work for Business Interactions Without a doubt, calls are the best way for human-to-human business interactions. But every time, an agent cannot get on calls due to workload. Interaction over call drains a lot of time and hampers employee productivity. Also, call interactions limit the agent’s…