Demystifying SMS Carrier Regulations: GDPR, CCPA, TCPA Text messages have become the quickest and convenient communication medium for business interactions. SMS helps to improve the engagement rate by offering a most familiar chatting platform to potential customers, which helps increase returns further. But, if not used prudently, it may also…
Compliance for Text Messaging
How to use URLs and SMS Headers for Branding without being Spam There are enormous ways that organizations opt to make their marketing more effective and strengthen their brand presence. This might include images, voicemails, videos, and much more. URLs and SMS headers are a few less popular components among…
Pre-built Capabilities should you Expect from a Modern CPaaS (Communication Platform as a Service) Effective communication has become a critical priority for every business. But not every business venture gets success to acquire the best communication platform and capabilities to transform their interaction methodologies. Though Salesforce default SMS sending functionality…
Demystifying GDPR with Text Messaging GDPR legislation came into effect on 25 May 2018. After GDPR came into effect, organizations don’t necessarily need to re-request the customers for their consent to send them text messages. But it’s necessary to understand the basics of GDPR to stay compliant. The very basic…
SMS Compliance Mechanism Explained Text messages have become an integral part of business communication to connect with audiences conveniently. But before sending any message to your users, it’s a requisite to know about the texting rules and regulations to stay compliant. Else, you could end up with heavy penalties. TCPA…