Salesforce

Salesforce text messaging from any record 1

12 Apr: 360 SMS: Perform Salesforce Text Messaging Efficiently from any Record

360 SMS: Perform Salesforce Text Messaging Efficiently from any Record SMS gateway provides the most convenient and quick means for organizations to convey vital information effectively at scale. Texts foster two-way communication which makes it easier for agents to interact, engage, build, and nurture relationships with customers. But unfortunately, there’s…

CTI Texting

08 Apr: Advantages of combining CTI Telephony & Texting 

Salesforce Texting and CTI Telephony Advantages The way any business interacts with clients makes a notable difference in its success and failure. On-call interaction with clients is one of the most common activities in organizations to resolve concerns faster. With no access to data, it becomes challenging for representatives to…