Upgrading Salesforce Softphone for Quality Interactions and Experiences A swift business environment today demands perfect communication that enables organizations to provide superior customer interactions. The basic softphone functionality provided by Salesforce cannot deliver superior call center experiences to businesses that depend on these tools for phone operations. The fundamental requirement…
Salesforce IVR
Does Live Chat Integrate with Salesforce? Let’s Find Out Exclusively, in what has become a highly digitalized world, organizations need solutions that enable real-time customer service and interaction. The element that has become prominent in serving this area is the live chat that enables companies to offer real-time answers to…
WhatsApp Live Chat