Texting Automation: Eliminate manual intervention for text conversations Understanding text Automation In recent years there’s been an exponential rise in demand for texting automation processes and a decline in manual handling of workflows across industry. The benefits of automated texting, though unprecedented, wash away as soon a manual intervention is…
Salesforce
360 SMS Conversation Manager: A productive interface for messaging operations It takes up a lot to manage data received while conversing with customers and parallelly perform messaging operations to derive value out of those conversations. Hopping from one window to another slows down employees’ work speed head-on and stretches text…
iText- Automate intelligent text and actions for any industry In a world where customer interest changes overnight, the incorporation of automation in workflows seems like a necessity for exponential business growth. Thus, understanding the dynamic needs of users across verticals, Salesforce-based texting has successfully powered automation in messaging to communicate…
Sender ID Management with 360 SMS for better customer relationships The growing usability and popularity of mobile phones among users, has also extended the capacity of business personnel to reach customers faster. But those gains are washed away easily by bad perception and mistrust in a world where SPAM runs rampant….
Transform & Accelerate How your Floor-representatives Lead Calls with CTI in 360 SMS Work within timelines has become a requisite to speed up processes in the business. Serving customers or assisting them over call sometimes stretch the timeframe to an unexpected limit due to a lack of required data by…