4 Ways to Use 360 SMS to Optimize Your Conversion Rate

Everything falls into the right place when you have the right solution to perform those things.

No matter where it starts, it ultimately ends up with conversions for businesses. Whether it is about outreach, responses, customer engagement, or lead generation, the ultimate aim that every business strives for is conversion. 

Despite trying out several options, marketers often fail to drive the conversion rates they envision. But this doesn’t mean that things end up this way for marketers. Marketers often hunt for new approaches, technologies, and tactics to change their existing workflows and marketing game to increase conversions.

So, to simplify their search for one such solution that can make a huge difference in your conversion rate, we have the best texting app on Salesforce for you- 360 SMS.

In this blog, we will discuss how you can maximize 360 SMS Salesforce SMS texting capabilities to optimize your conversion rates.

360 SMS for Conversion-centric Salesforce SMS Texting

Be Omnipresent on 11 Channels

So, if you’re really into boosting your sales and making your business shine, let’s dive into the importance of getting people interested. See, if folks aren’t actively engaging with the messages your business sends out, it’s like trying to catch fish in a dry pond – pretty tough, right?

But hey, no need to stress! With 360 SMS- the best texting app on Salesforce for multiple channels, we’ve got a whole bag of tricks to help you connect with audiences right where they are.

With channels like SMS, MMS, WhatsApp, Facebook Messenger, voicemails, CTI, WeChat, Viber, KakaoTalk, LINE, and even Instagram, you can be omnipresent. 

Firms have witnessed 166% higher engagement rates when running multi-channel campaigns.

Now, here’s the really exciting part: When you chat with people through all these stations, you are not just sending messages and waiting to be seen. What you are getting here instead is more people talking, more conversations, and the introduction of new potential customers. It’s like casting a wider net and reeling in more fish!

Capture Insightful Data and Target Your Audiences Better

The availability of insightful data allows a business to chart exciting pathways to making the appropriate decisions. By using such data, customers and customer behaviors are well understood, along with customer preferences. Besides helping you make better decisions, they also assist you in improving your audience segmentation techniques further.

However, when you segment your audience properly, it means that you can target certain people with specific marketing campaigns since they are likely to buy what you are selling. Such an approach is usually more effective and yields better results in terms of audience engagement. Lastly, this leads to improved responses to your campaigns as well as improved conversion rates.

Now, let’s delve into the exciting part: simplifying the process of capturing valuable data. Enter the 360 SMS app’s innovative no-code survey-building capability designed specifically for Salesforce users. Those days of waiting for somebody, an expert or a developer, to design text survey forms for you are now over. Thanks to this new feature of the texting app for Salesforce,, you can create surveys without any coding skills and using only several buttons. It is a tool that revolutionizes and allows you to collect important data on your own without a struggle.

Tap Into effective communication with personalized messaging and SMS templates

People do not visit their inboxes to read messages unless there is something that is of interest to them. Which is why it is so important to send relevant, targeted messages. This is because the audiences are much more likely to listen when you have targeted the messages directly at them.

But here’s the thing: sending out individual communications may take a lot of time especially if you have to write them afresh each time. This is where the concept of ‘SMS templates comes in handy, as it allows you to have pre-written message formats that are almost always ready to be dispatched in their current format.

Now, let me explain how the 360 SMS texting app for Salesforce adds a new level to this type of communication. As for 360 SMS, with it, you can experiment with your SMS templates almost limitlessly due to the built-in artificial intelligence. Also, there is the possibility of incorporating ‘Merge Fields’ so as to create a more personalized and individual approach to the recipients. This translates to the ability to shape even more relevant and engaging communication that will resonate with your target market, leading to higher conversion rates. Well, it is all about enhancing your messaging strategy to be smarter and better in efficiency and effectiveness.

Stick to The Same Number Every time you Connect with Your Audiences

One thing to always keep in mind about engaging with your audience is that consistency is very important. The developers of the 360 SMS app understand the strategic importance of customer interaction, which influences leads and conversions. That is why they have not spared any effort to respond to everything that hampers customer interactions and place 360 SMS as the leading texting app on Salesforce for enhanced communications.

One of the major hurdles to overcome in achieving high customer engagement is the issue of unknown sender identity. Many customers are hesitant to respond or engage with messages when they don’t recognize the sender. To combat this challenge, 360 SMS offers a feature known as ‘Sticky Sender.’ This innovative feature allows you to maintain consistency by sticking to the last number used to communicate with a specific person. By ensuring that your messages always come from a familiar sender, ‘Sticky Sender’ enhances brand recall and encourages greater customer responses and engagement. When we talk about engagement, it helps you drive more conversions. 

Transform and Make an Impact with Salesforce SMS texting

Conversions are a cakewalk when you have the revolutionary capabilities of the 360 SMS. Thus, following the concepts described in this blog, such as personalization of the message, proper use of SMS templates, consistency in ‘Sticky Sender,’ and leveraging of the feature of no-code survey building, the businesses increase their performance in communication and conversion rate. Sending messages using the 360 SMS does not only refer to the act of sending messages but also trying to persuade the audience and get results. So why wait? Reach out to our experts at care@360smsapp.com or click here to contact us and start maximizing your conversion rate today with the best texting app on Salesforce-360 SMS!

Siddharth Sehgal

CEO

Siddharth Sehgal is CEO & Salesforce Communication Guru. He helps businesses grow exponentially by putting their Salesforce CRM on steroids with his unique techniques. He is on a mission to help businesses build deeper relationships with their customers.