Initiate and Automate Multiple 2-way Conversations Communication at scale is the most common business activity that organizations often deal with. But the task becomes more challenging when agents have to get into multiple 2-way conversations simultaneously. On the one hand, two-way communication helps to reduce the counts on incoming inquiries….
1-on-1 Conversation
Everything you need to know about 1-on-1 Conversational Texting Customers want to be reached out to when their interests are still fresh, and in real or near-real-time. Receiving a call from a representative for a text response sent months back seems forced. From here on out, you can say ‘No’…
1-on-1 Conversational Texting: Establish Personal Contact Across Multiple Verticals The two-way communication approach in business to aid users with immediate chatting and instant answers to their questions has now become a prerequisite for high-value tasks like prospecting. Consequently, business ventures are turning towards instant communication solutions to narrow down the communication…
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