Salesforce CTI integration

Salesforce CTI Integration

20 Mar: A Comprehensive Guide to Salesforce CTI Integration

A Comprehensive Guide to Salesforce CTI Integration Teams struggling to deliver quality customer experiences over calls?  Are they finding it difficult to resolve customer queries faster or over a single call? Are more on-call conversions something they strive for? Well, you are not the only one going through such struggles. Many…

CTI & Texting

08 Apr: Advantages of combining CTI Telephony & Texting 

Salesforce Texting and CTI Telephony Advantages The way any business interacts with clients makes a notable difference in its success and failure. On-call interaction with clients is one of the most common activities in organizations to resolve concerns faster. With no access to data, it becomes challenging for representatives to…