AI-Powered Zoho Chatbot For 24/7 Engagement
Deliver real-time, intelligent responses with a Zoho-native CRM chatbot that drives better experiences, higher engagement, and more opportunities.
13+ years of CRM messaging experience, now powering intelligent, AI-driven automated conversations inside Zoho CRM.
Human-Like AI Conversational Bot for Zoho
Deliver contextual and action-oriented responses—right from your CRM
- Zoho chatbot integration, 100% native — no redirection
- Your data and conversations live in your Zoho CRM
- Go live in minutes with a simple, one-click setup
- AI that understands CRM context, not just messages
It’s your all-in-one setup to turn Zoho CRM into a 24/7 engagement engine with AI-powered conversations.
Zoho CRM Chatbot Across Sales, Service, and Support
Capture More Business with an AI Chatbot in Zoho CRM
Turn every chat session into a promising opportunity that comes with qualified leads
Why 360 SMS AI Chatbot integration
45%
Faster Response Time
Engage customers instantly with AI-powered chatbot conversations that eliminate wait times and capture intent the moment it appears.
31%
Improved Service Quality
Deliver accurate, contextual, and consistent responses using CRM-aware AI conversations that feel personal—not scripted.
37%
More Lead Generation
Deliver accurate, contextual, and consistent responses using CRM-aware AI conversations that feel personal—not scripted.
Turn your Zoho CRM into a 24/7 engagement engine with AI-powered conversations
Start with 360 SMS for Zoho for Free!
FAQs
Is automated WhatsApp messaging possible in Zoho CRM?
Absolutely. 360 SMS works with Zoho workflows, which means you can automate WhatsApp messages based on actions or stages in your CRM. For example, you can automatically send reminders, confirmations, follow-ups, or updates when a deal moves forward or a task is due. This saves time and ensures your customers hear from you at the right moment—without manual effort.
Can I manage WhatsApp conversations within Zoho CRM?
Yes. All incoming and outgoing WhatsApp messages appear in a single conversation thread inside Zoho CRM. This gives you and your team a clear view of the entire conversation history. You don’t lose context, you don’t repeat questions, and anyone stepping in knows exactly what has already been discussed.
Can I run bulk or scheduled WhatsApp campaigns from Zoho?
Yes, you can. With 360 SMS, you can send personalized bulk WhatsApp messages directly from Zoho using List Views or reports. You can also schedule messages in advance, so they go out at the best time for engagement. This is useful for announcements, reminders, updates, or campaigns—while still keeping messages personal and relevant.
How does Zoho WhatsApp integration ensure compliance?
Compliance is built into the process. 360 SMS manages customer consent and opt-in preferences and follows regulations such as TCPA and GDPR. This means your WhatsApp communication stays compliant and legally safe, without you having to manually track rules or permissions. You can message confidently, knowing you’re following the right guidelines.
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