AI Call Transcription & Coaching Turn Calls into Conversions with AIVA AI
Drive every call toward conversion with real-time AI transcription, sentiment insights, and smart guidance—helping your agents respond faster, smarter, and more confidently.
No Missed Details. No long calls. No inconsistent answers.
Why Choose AIVA AI Agent for Smart Call Handling?
Get conversion-focused call coaching and precise responses with AIVA AI Agent.
- 30% faster query resolution through AI-powered transcripts and instant guidance
- 40–50% reduced training time with real-time coaching that supports new agents
- 20% higher customer satisfaction by eliminating long calls and ensuring accurate information
- 27% reduction in manual effort with automated tagging, disposition, and description filling
Unsure how AI can elevate your customer conversations?
Voice Transcription AI Agent that Guides on Calls
Improve every call interaction with real-time AI insights
Real-Time Call Transcription
AIVA converts voice to text instantly, capturing every detail of the conversation so agents never miss critical information.
Live Sentiment Indicators
Real-time emojis show customer tone and emotion, helping agents adjust responses and manage conversations effectively.
AI-Driven Call Coaching
Receive smart, context-aware suggestions—helping agents answer confidently and deliver consistent, accurate information.
Auto-Tagging & Data Capture
AIVA automatically populates call details into the right fields, removing manual effort and ensuring complete, accurate logs.
Built to Transform Calls across Industries
Designed for every industry that focuses on quality on-call customer conversations and experiences.
Why Automatic Transcription and AI Call Coaching Matter
No Manual Note-Taking
Let AI capture every detail automatically.
No Missed Information
Every conversation is fully documented.
Shorter Calls
Resolve queries faster without unnecessary delays.
Less Mental Load
Agents can focus on the customer, not scrambling to remember.
Faster Query Resolution
Speed up problem-solving and improve efficiency.
Consistent Responses
Ensure accurate and standardized information every time.
Higher Customer Satisfaction
Confident, well-informed agents delight customers.
Accurate Data Capture
AI automatically updates records, reducing errors.
