iText- Automate intelligent text and actions for any industry In a world where customer interest changes overnight, the incorporation of automation in workflows seems like a necessity for exponential business growth. Thus, understanding the dynamic needs of users across verticals, Salesforce-based texting has successfully powered automation in messaging to communicate…
Salesforce
Sender ID Management with 360 SMS for better customer relationships The growing usability and popularity of mobile phones among users, has also extended the capacity of business personnel to reach customers faster. But those gains are washed away easily by bad perception and mistrust in a world where SPAM runs rampant….
Transform & Accelerate How your Floor-representatives Lead Calls with CTI in 360 SMS Work within timelines has become a requisite to speed up processes in the business. Serving customers or assisting them over call sometimes stretch the timeframe to an unexpected limit due to a lack of required data by…
Effectively Manage Call Volume and Resolve Inquiries Faster with Telephony 360 SMS is a Salesforce-native texting solution with numerous out-of-the-box capabilities. It enables users to perform scalable texting in minutes and distill weeks of work into hours. More importantly, it is not merely limited to an advanced texting app. It…
How to Manage Multiple Conversations Conveniently with 360 SMS It is never easy for organizations to manage communications, especially when an agent is communicating with multiple users at the same time. Hopping over multiple windows waste a lot of employee’s time and hamper their efficiency too. But 360 SMS makes…
WhatsApp Live Chat