Salesforce

CTI implementation in Salesforce

18 Dec: Does Salesforce have a CTI? Here’s the Answer

Does Salesforce have a CTI? Here’s the Answer CRM stands for Customer relationship management and is widely used by modern sales and marketing departments to transform their operations. Also, its one of the leading CRM available in the market today is Salesforce. Telephony solutions are one of the primary aspects…

Salesforce Message

13 Dec: Does Salesforce Have SMS Messaging? Let’s Explore

Does Salesforce Have SMS Messaging? Let’s Explore In the current world business environment, business communication practices are essential for sustaining and enhancing customer relationships. Since organizations are trying to improve their Salesforce communication with customers, they are searching for new ways to do it. One such communication channel is the…