Initiate and Automate Multiple 2-way Conversations Communication at scale is the most common business activity that organizations often deal with. But the task becomes more challenging when agents have to get into multiple 2-way conversations simultaneously. On the one hand, two-way communication helps to reduce the counts on incoming inquiries….
Text Marketing
Texting Legally: How to Not get Marked as a SPAM Message Easy scalability and time-saving operations are a few texting advantages that no other channel can bring. This is the reason why text messages are the first choice of marketers to communicate with audiences. It takes up a lot of…
Making sense of SMS Carrier Filters Text messaging has become a reliable means of communication for businesses to interact faster at scale without investing much time. Also, users can easily maximize their returns with more targeted and personalized texting. Thus, organizations invest pretty good time, resources, and money to draft…
Demystifying SMS Carrier Regulations: GDPR, CCPA, TCPA Text messages have become the quickest and convenient communication medium for business interactions. SMS helps to improve the engagement rate by offering a most familiar chatting platform to potential customers, which helps increase returns further. But, if not used prudently, it may also…
Everything you Need to Know About Texting Word Length SMS may seem small, but it brings unprecedented results when used wisely. Though text messages have a character limit, users can make the best out of the messaging channel by using short and meaningful text messages in Salesforce. Thus, the…
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