Salesforce chatbot integration

01 Oct: Does Salesforce Offer a Chatbot? Answered

Does Salesforce Offer a Chatbot? Answered As we have seen, in the current world of automation and artificial intelligence, organizations are in search of great ways to manage customer relations. Among the most striking trends in this field is the use of chatbots – programs that can answer customers’ questions,…

SMS Salesforce

27 Sep: Does Salesforce Have SMS Capabilities? Check This

Does Salesforce Have SMS Capabilities? Check This While communicating with customers using a CRM, SMS is an essential method for sending messages to customers. As a powerful CRM platform, Salesforce can be complemented with numerous applications to help companies maintain effective communication with their prospects and customers. However, does Salesforce…