Salesforce chatbot integration

01 Oct: Does Salesforce Offer a Chatbot? Answered

Does Salesforce Offer a Chatbot? Answered As we have seen, in the current world of automation and artificial intelligence, organizations are in search of great ways to manage customer relations. Among the most striking trends in this field is the use of chatbots – programs that can answer customers’ questions,…

SMS Salesforce

27 Sep: Does Salesforce Have SMS Capabilities? Check This

Does Salesforce Have SMS Capabilities? Check This While communicating with customers using a CRM, SMS is an essential method for sending messages to customers. As a powerful CRM platform, Salesforce can be complemented with numerous applications to help companies maintain effective communication with their prospects and customers. However, does Salesforce…

Salesforce CTI

19 Sep: What is Salesforce CTI Integration? Let’s Take a Closer Look

 Ths What is Salesforce CTI Integration? Let’s Take a Closer Look Effective communication is the driving factor whether you’re looking forward to improving support services, lead generation, or conversions. These indicate that as customers’ expectations increase, business organizations require effective systems for handling interactions. Integration of Salesforce CTI is one…